Team Manager, Child Protection Intake

Victorian Government - Department of Families, Fairness, and Housing; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Salary packaging

Generous leave provisions

Excellent training opportunities

Wellbeing programs

Job summary

Victorian Government - Department of Families, Fairness and Housing is seeking a proactive Team Manager to lead Intake Services in Box Hill on a fixed-term basis from January 2027 to April 2028. The role focuses on supervising practitioners, assessing risk, and ensuring timely decision-making for child protection inquiries.

Ideal candidates will hold a social work, welfare or psychology qualification with 4+ years in child protection or youth and family welfare, plus specialist knowledge and

Qualifications

• Social work, welfare or psychology qualification and 4+ years experience in child protection or youth and family welfare.
• Specialist child welfare knowledge and ability to engage and support other practitioners.
• Based in Box Hill; fixed-term, full-time role from January 2027 to April 2028.

Responsibilities

• Lead and support a small team of practitioners receiving and assessing reports of at-risk children.
• Determine if further child protection investigation is required and ensure effective service delivery.
• Manage resources and budget; provide leadership and staff development.

Skills

Leadership

Team management

Stakeholder engagement

People development

Education

Social work/welfare/psychology degree

Tools

Budget management

Job description

THE ROLEWe are seeking a passionate and proactive Team Manager to join our Intake Services on a fixed term, full time basis from early January 2027 until early April 2028 and make a real change to the lives of others, keeping families safe and strong. This position will be based in Box Hill.In this role you will support a small team of practitioners who will receive and assess reports from members of the community regarding children that might be at risk and determine if further child protection investigation is required. You will be responsible for effective service delivery, managing resources and budget and provide leadership and development support to staff.Essential to your success will be a social work, welfare or psychology related qualification coupled with 4+ years work experience in child protection and/ or youth and family welfare as well as specialist child welfare knowledge and the ability to engage, and support other practitioners. In return you will benefit from a challenging and rewarding role that will provide opportunities for learning and growth. You will have access to salary packaging, generous leave provisions and excellent training opportunities and wellbeing programs.ACCOUNTABILITIES INCLUDEDeveloping others: encourage a learning environmentfor team members, promoting the need for gaining new knowledge, insghts and skillsProblem solving: creates an environment that allows for proactive and shared problem solving, supporting the team to use their strengths to resolve issuesRisk assessment and analysis: authorises plans and decisions in relation to risk assessment, analysis and mitigation/interventionPlease open the position description to read more.This role requires a Working with Children Check.Further advice on obtaining this check can be found here: https://www.vic.gov.au/working-with-children-checkFor more information on what this means, and all other requirements, please see the Position Description.HOW TO APPLYApplicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)Please apply to submit your interest in this position.