Team Leader Women's DFV

Northern Rivers Social Development Council; Tweed Heads; On-site; AUD 95,000 - 120,000; Full time

Benefits offered by this job

Salary packaging

Wellness benefits

Job summary

Social Futures in Tweed Heads, NSW, is seeking a Team Leader - Specialist Homelessness Services - Women's Domestic & Family Violence on a full‑time fixed‑term basis in Tweed Heads, Lismore or Ballina.

You will lead frontline program workers, oversee day‑to‑day operations, ensure safety and service quality, and foster trauma‑informed, person‑centred practice while meeting funding requirements and building partnerships with ACCOs and local stakeholders.

Qualifications

• Degree in social work, human services or psychology and registration or eligibility for registration.
• Demonstrated leadership experience within domestic and family violence, homelessness or refuge services.
• Excellent communication, leadership and people-management skills.
• Understanding of colonisation, intergenerational trauma and systemic disadvantage including factors impacting families.

Responsibilities

• Lead, support and supervise frontline program worker teams including qualified counsellors.
• Oversee day-to-day front-line operations, safety and service quality.
• Provide reflective guidance and coaching to program workers and support staff.
• Ensure trauma-informed, person-centred practice is embedded across services.
• Maintain compliance with funding agreements, policies and legislative requirements.
• Work in partnership with Aboriginal Community Controlled Organisations (ACCOs), Elders and local stakeholders.
• Foster strong internal and external stakeholder relationships outside (ACCOs).
• Support staff wellbeing, service improvement and positive client outcomes.

Skills

Leadership

Communication

People management

Trauma-informed practice

Cultural safety

Education

Degree in social work / human services / psychology

Job description

Location: Tweed Heads, Lismore or Ballina

Job Category: Community Services & Development

Social Futures is a leading community service organisation and registered community housing provider with 50 years’ experience creating positive social change. We work with communities, organisations and government to build inclusive communities where everyone is valued and supported.

We are seeking Team Leader - Specialist Homelessness Services - Women's Domestic & Family Violence join our team in Tweed heads, Lismore or Ballina on a Full-time Fixed Term basis.

Job Description

• Meaningful work that makes a difference
• Supportive and collaborative team culture
• Professional development and career growth opportunities
• Competitive salary, salary packaging and wellness benefits

What you'll be doing

• Lead, support and supervise frontline program worker teams including qualified counsellors
• Oversee day-to-day front-line operations, safety and service quality
• Participate in and provide reflective guidance and coaching to program workers and support staff
• Ensure trauma-informed, person-centred practice is embedded across services
• Maintain compliance with funding agreements, policies and legislative requirements
• Work in partnership with Aboriginal Community Controlled Organisations (ACCOs), Elders and local stakeholders
• Foster strong internal and external stakeholder relationships outside (ACCOs)
• Support staff wellbeing, service improvement and positive client outcomes

What we're looking for

• Qualifications in social work, human services or psychology. Registration or eligibility for registration in the relevant field
• Demonstrated leadership experience within domestic and family violence, homelessness or refuge services
• Excellent communication, leadership and people-management skills
• Understanding of the ongoing impacts of colonisation, intergenerational trauma and systemic disadvantage including factors impacting families
• A commitment to culturally safe, strengths based and trauma-informed practice

This position has been identified as a female-only role under the Anti-Discrimination Act 1977 (NSW), Section 31, Exemption #48.

Social Futures is committed to building an inclusive workplace where everyone feels valued, respected, and supported to thrive. We actively encourage applications from key communities, including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTIQSB+ people, and those with lived experience and expertise. We are committed to providing an accessible recruitment process and encourage candidates to request reasonable adjustments if needed.

For further information about the role, or to request adjustments to the recruitment process please contact Danielle Thurgar Watters – 0491 010 851