Program Worker - Aboriginal Homelessness

Northern Rivers Social Development Council; Ballina Shire; Remote; AUD 70,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Salary packaging

Wellness benefits

Job summary

Social Futures in Ballina is seeking a Program Worker to join the Aboriginal Homelessness team on a full-time, fixed-term basis. You will deliver holistic case management, collaborate with external health professionals, and provide strengths-based, person-centred services in line with organisational frameworks.

The role offers professional development, a collaborative team culture, competitive salary, salary packaging and wellness benefits.

Qualifications

• Experience providing high quality customer-centred individual and/or family case management.
• Previous experience working within homelessness or a similar sector.
• Demonstrated well-developed organisational, time management and administrative skills with the ability to plan, prioritise and meet deadlines.
• Demonstrated experience in maintaining professional boundaries while engaging in person-centred work.

Responsibilities

• Holistic case management you will be supporting people with housing pathways
• Networking with external allied health professionals and service providers
• Provide practice that is strengths based, person-centred, solutions-focused and culturally responsive and safe in line with Social Futures Practice and Case Management Frameworks requirements
• Provide high-quality customer-centred individual and/or family case management

Skills

Customer-centred

Case management

Time management

Professional boundaries

Job description

Program Worker - Aboriginal Homelessness

Posted: 28/09/2026

Closing Date: 12/10/2026

Job Type: Contract

Location: Ballina

Job Category: Community Services & Development

ocial Futures is a leading community service organisation and registered community housing provider with 50 years’ experience creating positive social change. We work with communities, organisations and government to build inclusive communities where everyone is valued and supported.

We are seeking a Program Worker to join our Aboriginal Homelessness team on a Full Time, Fixed term basis in Ballina to help make a positive social change, together.

Job Description

• Meaningful work that makes a difference
• Supportive and collaborative team culture
• Professional development and career growth opportunities
• Competitive salary, salary packaging and wellness benefits

What you'll be doing

• Holistic case management you will be supporting people with housing pathways
• Networking with external allied health professionals and service providers
• Provide practice that is strengths based, person-centred, solutions-focused and culturally responsive and safe in line with Social Futures Practice and Case Management Frameworks requirements
• Provide high-quality customer-centred individual and/or family case management

What we're looking for

• Experience providing high quality customer-centred individual and/or family case management
• Previous experience working within homelessness or a similar sector
• Demonstrated well-developed organisational, time management and administrative skills with the ability to plan, prioritise and meet deadlines
• Demonstrated experience in maintaining professional boundaries while engaging in person-centred work

Social Futures is committed to building an inclusive workplace where everyone feels valued, respected, and supported to thrive. We actively encourage applications from key communities, including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTIQSB+ people, and those with lived experience and expertise. We are committed to providing an accessible recruitment process and encourage candidates to request reasonable adjustments if needed.

Social Futures considers that being Aboriginal is a genuine occupational qualification under Section 14 of the Anti-Discrimination Act of 1977 (NSW)

This is an identified vacancy with a genuine occupational requirement for the position to be filled by a candidate who identifies as Aboriginal or Torres Strait Islander.

Applications close 12th Oct.

For more information about Social Futures please visit our website https://socialfutures.org.au/work-with-us/

For further information about the role, or to request adjustments to the recruitment process please contact Katie Brown 0499 757 834.