Team Leader, Supply Chain Operations

Woolworths Ltd.; Geehi; On-site; AUD 95,000 - 120,000; Full time

Job summary

Primary Connect, part of Woolworths Group, is seeking a Team Leader to guide a team across safety, operations, people, customer service and financial performance in our Australian DC.

You will coach, mentor and build a customer-first culture, handle labour planning, and collaborate with buyers, vendors and transport teams to ensure timely receipt of stock and smooth daily operations.

Qualifications

• Experience leading and coaching teams to achieve objectives.
• Background in DC operations or retail/FMCG.
• Strong planning and problem-solving skills.
• Ability to manage multiple tasks and priorities.
• Comfort with shift changes and flexible hours.

Responsibilities

• Lead and manage a team to deliver safety, operations, people, customer service and financial performance.
• Provide coaching and mentorship to cultivate a customer-first culture.
• Coordinate with buying, vendors, transport, and replenishment to resolve receipt issues.
• Promote a positive and efficient team environment.
• Ensure stock is received on time for production; manage labour.
• Complete administrative tasks accurately and timely.
• Uphold housekeeping and safe work practices; drive continuous improvement.

Skills

People leadership

Team coaching

Operations management

Labour planning

Stakeholder communication

Problem solving

Microsoft Office

Chrome Workspace

Tools

Microsoft Office

Chrome Workspace

Job description

Exciting opportunity for a people leader passionate about driving positive change

Dayshift 4.00am - 1.30pm Monday - Friday

Accelerate your career with Primary Connect

Welcome to Primary Connect

Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team are an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited to a single opportunity.

We're delivering to more than 3,000 retail stores every day (stores like Woolworths, BIG W, Dan Murphy's, and BWS), but at Primary Connect, we're more than just a supply chain business. We're a big team, but every individual plays a pivotal role and leaves a distinctive impact.

Our extensive reach opens up boundless opportunities for learning, growth, and professional development. By raising your hand, fostering relationships, and seizing the moment, you can take control of your own unique path.

What you'll do

As the Team Leader, you will lead and manage a team to achieve expectations across safety, operations, people, customer service, and financial performance. This is an integral role providing strong leadership, coaching, and mentorship to cultivate a customer-first culture that consistently delivers outstanding results.

• - Communicate with buying department, vendors, transport companies and replenishment teams to ensure receipt issues are managed effectively
• - Build and promote a positive and efficient team environment
• - Manage labour required to ensure stock is received efficiently and on time for production
• - Complete administrative tasks in an accurate and timely manner
• - Ensure housekeeping and safe work practices are adhered to
• - Focus on the continuous improvement of systems and processes

What you'll bring

Previous experience in DC operations and/or retail/FMCG

Demonstrated experience in leading, coaching and managing teams to meet objectives

Experience in effective performance management

Strong planning and problem solving skills including the ability to prioritise and manage multiple tasks

Knowledge of Supply Chain Operations/Distribution Centre Operations

Intermediate computer skills including Microsoft suite and Chrome Workspace. A high level of proficiency in formulas, scripting and macros preferred but not essential

Flexibility to meet business needs, including changing shifts and days as required

Demonstrate resilience to meet challenging targets and timeframes

What you'll experience

Everything we do is driven by a culture of care for our team, customers, and community.

We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.

We're a team-first organisation. We'll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities.

We offer competitive remuneration and access to a number of employee benefits.

We prioritise sustainability, striving to contribute to a greener, better future. Our most recent Sustainability Report outlines how we do this.

A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.

Endless possibilities with Woolworths Group

We're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – 'to create better experiences together for a better tomorrow.'

Here you'll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.