Team Leader - ReSet

Centrecare; City Of Gosnells; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive remuneration package

Salary packaging options

Professional development

Health insurance cover

Leave loading

Vehicle allowance

Job summary

Centrecare is recruiting a Team Leader to head the ReSet South Hub, guiding an integrated staff team delivering reintegration services. You will work closely with partner agencies and stakeholders to ensure high‑quality, culturally safe service delivery.

The role focuses on staff development, continuous improvement, coordination of client support, and alignment with contractual obligations. A strong leader with trauma‑informed practice is essential.

Qualifications

• Recognised qualifications in Justice/Criminology, Psychology, Social Work/Sciences, Mental Health and/or Counselling or equivalent.
• Previous leadership experience within therapeutic, counselling or community services.
• Sound crisis intervention skills and knowledge.
• Demonstrated experience leading teams.

Responsibilities

• Provide leadership, supervision and practice oversight to the ReSet South Hub team.
• Support intake, assessment, case planning and review per ReSet requirements.
• Collaborate with partners and Department of Justice for coordinated delivery.
• Monitor service performance, client outcomes and data quality.
• Facilitate regular team meetings, reflective practice and supervision.
• Promote trauma‑informed, culturally responsive practice for reintegration.
• Contribute to service development and strategic objectives.
• Participate in Centrecare Gosnells Leadership Team.

Skills

Leadership

Crisis intervention

Team management

Communication

Education

Justice/Criminology/Psychology/Social Work/Sciences or related

Job description

Respect, Excellence, Celebration, Compassion, Acceptance, Professionalism.

About Centrecare

Centrecare is a not-for-profit organisation with just over 300 employees and is committed to delivering quality professional counselling, support, accommodation, mediation, and training services: in over 11 locations across the Perth Metro, Goldfields and Bunbury region.

About The Service

The ReSet Reintegration Service is a culturally responsive adult justice program that supports men and women in prison and throughout their transition back into the community. Led by Wungening Aboriginal Corporation and delivered in partnership with Centrecare, Waalitj Foundation and Zonta House, ReSet works with individuals before release and for up to 12 months following release to support successful reintegration and reduce further offending. The service provides holistic support across family and community connection, parenting, accommodation, employment and training, health and wellbeing, and community engagement. Through a strengths-based and trauma-informed approach, ReSet assists people to build self-belief, strengthen family relationships, achieve stability, and create meaningful pathways toward long‑term independence and community participation. The service operates through North and South Hubs across metropolitan Perth, delivering integrated support to people involved in the justice system.

About The Role

The Team Leader leads the ReSet South Hub, providing day‑to‑day leadership, practice oversight and supervision to an integrated team of partnership staff delivering reintegration services. Working closely alongside Wungening's ReSet North Hub Coordinator, the ReSet Program Manager, consortium partners and Department of Justice stakeholders, this role is responsible for ensuring high‑quality, culturally safe and evidence‑informed service delivery. The Team Leader supports staff development, drives continuous improvement, and fosters collaboration across hubs and partner agencies to ensure clients receive coordinated support that strengthens family connections, addresses barriers to reintegration, and promotes lasting positive outcomes in the community

A Few Specifics

• Provide leadership, supervision and practice oversight to the ReSet South Hub team, fostering a culturally safe, strengths‑based and outcomes‑focused service environment.
• Support high‑quality client intake, assessment, case planning and review processes in accordance with ReSet service requirements and contractual obligations.
• Work collaboratively with Wungening Aboriginal Corporation, consortium partners and Department of Justice stakeholders to ensure coordinated and effective service delivery.
• Monitor service performance, client outcomes and data quality, ensuring compliance with funding, reporting and accreditation requirements.
• Facilitate regular team meetings, reflective practice and supervision to support staff wellbeing, capability development and continuous improvement.
• Promote culturally responsive, trauma‑informed and evidence‑informed practice that supports successful reintegration, family connection and community participation for clients leaving custody.
• Contribute to service development, partnership engagement and the achievement of ReSet's strategic and operational objectives.
• Actively contribute as a member of the Centrecare Gosnells Leadership Team, supporting organisational priorities, workforce development, service integration, and a collaborative leadership culture across the broader Gosnells portfolio.

What We Are Looking For

We are interested in a strong leader and communicator with the ability to work both autonomously and collaboratively with Senior Management on long term goals. Someone that can support, mentor, and provide staff with a solution focused approach.

To Be Successful, You Will Need

• Recognised qualifications in Justice/Criminology, Psychology, Social Work/Sciences, Mental Health and/or Counselling, and related disciplines or equivalent.
• Previous leadership experience within therapeutic, counselling or community services.
• Sound crisis intervention skills and knowledge.
• Demonstrated experience leading teams.
• Specialist knowledge of community services and service delivery gained through experience, education, or training.
• Experience in Family and Domestic Violence program and service delivery.
• Relevant Experience working in a Justice Setting.
• Experience in case management, report writing, and coordination of client services.
• Possession of a current 'C' (previously 'A') class driver's license and vehicle.

What’s On Offer

• A competitive remuneration package.
• Excellent salary packaging options (up to $15,900).
• Access to corporate health cover provided for by Bupa and Medibank Private.
• Annual leave loading at 17.5%.
• Extra 5 days leave per year.
• Access to professional development training.
• Insurance cover to and from work.
• Employee Assistance Program.

Position Closes: 11 November 2026

At Centrecare

Children feel Valued, Heard, and Safe:

Centrecare is fully committed to the National Principles for Child Safe Organisations, child safe cultures and practices. harm. Centrecare also believes that all children are valuable and worthy of respect. It strongly supports the rights of the child and is committed to ensuring the safety, wellbeing and protection of all children who are in contact with or receive its services.

We are Inclusive:

We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.

We support the Uluru Statement from the Heart:

Centrecare is committed to walking alongside First Nations people to support a more inclusive Australia and Closing the Gap.