Program Manager Goldfields

Centrecare; City of Kalgoorlie-Boulder; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Accommodation support $300/wk first 12

Extra TEN days leave per year pro rata

Regional zone allowance

Salary packaging up to $15,900

Annual leave loading 17.5%

Professional development

Supervision

Job summary

Centrecare is seeking an experienced Program Manager to lead multiple programs from our Kalgoorlie/Golfields base. This senior role reports to the Executive Manager and drives performance, compliance and workforce development across a diverse service portfolio.

You will oversee family, relationship and mental health programs, lead multidisciplinary teams, conduct reviews and ensure alignment with funding agreements and Therapeutic Framework.

Qualifications

• Bachelor qualification in Social Sciences or Mental Health.
• Senior management experience within the community services sector or a similar environment.
• Demonstrated experience leading multidisciplinary teams.
• Strong leadership and supervision capability, including performance management.
• Solid understanding of counselling approaches and therapeutic frameworks.
• Ability to promote services and represent an organisation within community and interagency settings.
• Proven ability to work autonomously while contributing positively to a leadership team.
• Strong stakeholder engagement, consultation and negotiation skills.
• Demonstrated commitment to professional development (self and others).
• Knowledge of the Goldfields region, including local needs and service systems.

Responsibilities

• Providing leadership, supervision and support to multidisciplinary teams.
• Conducting performance reviews and supporting staff development.
• Monitoring service delivery through audits, reporting and outcome measurement.
• Ensuring compliance with Centrecare policies, procedures and Therapeutic Framework.
• Managing operational, financial and reporting responsibilities across programs.
• Promoting services within the community and representing Centrecare at interagency forums.
• Contributing to agency-wide leadership, planning and strategic initiatives.

Skills

People leadership

Leadership and supervision

Stakeholder engagement

Performance management

Autonomous working

Education

Bachelor in Social Sciences or Mental Health

Job description

Centrecare is a not-for-profit organisation with over 300 employees and is committed to delivering quality professional counselling, support, accommodation, mediation and training services in over 11 locations across the Perth metropolitan, Goldfields and South West regions.

The Role

We are seeking an experienced Program Manager to join Centrecare on a full-time, permanent basis, based in Kalgoorlie / Goldfields.

Reporting directly to the Executive Manager, this senior leadership role is responsible for the overall performance, reputation and development of Centrecare’s programs and workforce across a diverse service portfolio.

You will provide leadership and oversight across multiple programs, including:

• Family and Domestic Violence
• Family Relationship Services
• Mental Health programs

As a key member of the Senior Management Team, the Program Manager plays a critical role in ensuring services are delivered in line with funding agreements, professional standards, and Centrecare’s Therapeutic Framework, while contributing to broader organisational leadership, innovation and continuous improvement.

About You

We are looking for a confident, values-driven leader who can work both autonomously and collaboratively in a complex service environment. You will bring strong people leadership skills, a solution-focused mindset, and a genuine commitment to supporting staff, clients and community outcomes.

You will be responsible for:

• Providing leadership, supervision and support to multidisciplinary teams
• Conducting performance reviews and supporting staff development
• Monitoring service delivery through audits, reporting and outcome measurement
• Ensuring compliance with Centrecare policies, procedures and Therapeutic Framework
• Managing operational, financial and reporting responsibilities across programs
• Promoting services within the community and representing Centrecare at interagency forums
• Contributing to agency-wide leadership, planning and strategic initiatives

To be successful in this role, you will demonstrate:

• A Bachelor qualification in Social Sciences or Mental Health (e.g. Psychology, Social Work or Counselling)
• Senior management experience within the community services sector or a similar environment
• Demonstrated experience managing and leading multidisciplinary teams
• Strong leadership and supervision capability, including performance management
• Solid understanding of counselling approaches and therapeutic frameworks
• Ability to promote services and represent an organisation within community and interagency settings
• Proven ability to work autonomously while contributing positively to a leadership team
• Strong stakeholder engagement, consultation and negotiation skills
• Demonstrated commitment to professional development (self and others)
• Knowledge of the Goldfields region, including local needs and service systems

Why Join Centrecare?

In return, Centrecare offers a supportive and values-led workplace, along with an attractive benefits package, including:

• Accommodation support of $300 per week for the first 12 week
• Extra TEN days leave per year pro rata (6 weeks in total)
• Competitive remuneration
• Regional area zone allowance included in annual package
• Salary packaging options up to $15,900, increases your take home pay
• Annual leave loading at 17.5%
• Comprehensive training and professional development
• Clinical and management supervision
• Insurance cover to and from work
• Discounted corporate health cover provided for by Bupa and Medibank Private
• Access to confidential Employee Assistance Program
• 12 weeks paid maternity leave
• Study leave (after two years of service)
• Aboriginal staff provided with cultural support through the Cultural Leads

Located approximately 600km from Perth, Kalgoorlie offers a unique lifestyle with a strong community feel, affordable housing and access to the outback. The region is a short 50-minute flight or a scenic six-hour drive from Perth, making it ideal for long weekends and lifestyle flexibility. A zone allowance is available to eligible employees working in the Goldfields region.

Please note: Only applications that address the selection criteria will be considered.

Children feel Valued, Heard, and Safe: Safeguarding children and young people is everyone's responsibility. Centrecare embeds child safety in all ogranisational practices with zero tolerance for child abuse, neglect and exploitation.

We are Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.

We support the Uluru Statement from the Heart:Centrecare is committed to walking alongside First Nations people to support a more inclusive Australia and Closing the Gap.