Child Contact Supervisor

Centrecare; Western Australia; Sur place; AUD 41 000 - 59 000; Temps partiel

Avantages offerts par ce poste

12 weeks maternity leave

Accommodation support included

Annual leave loading

Résumé du poste

Centrecare is seeking a part-time Child Contact Supervisor to facilitate safe visits and handovers between separated parents, ensuring welfare and safety. You will compile reports based on observations to support parenting arrangements in various community settings.

The role requires qualification in social services and experience in human services, with availability for afternoons, evenings, weekends. Centrecare offers inclusive, supportive training and opportunities for professional

Qualifications

• Tertiary qualification in social services or related field.
• Experience engaging clients in human services setting.
• Excellent written and verbal communication.
• Ability to work afternoons, evenings, weekends and public holidays.
• Knowledge of child protection and development.
• Regional relocation willingness.

Responsabilités

• Facilitate safe child contact between separated parents.
• Supervise visits and handovers in a centre-based environment.
• Compile a report based on observations during visits.
• Ensure the child's welfare and safety during interactions.
• Provide modelling for parents as needed.

Connaissances

Communication skills

Impartial

Flexibility

Client engagement

Formation

Tertiary qualification in Social Work / Psychology / Counselling / Social Science / Community Services

Diploma in Children’s Contact Services Work

Description du poste

• Part-time role working 20-25 hours per week
• $300 Accommodation Support per week for 12 weeks
• Additional 10 days leave per year pro rata

Respect, Excellence, Celebration, Compassion, Acceptance, Professionalism.

Join an organisation that makes a real difference within the community.

About Centrecare

Centrecare is a not-for-profit organisation with over 300 employees and is committed to delivering quality professional counselling, support, accommodation, mediation and training services in over 11 locations across the Perth metropolitan, Goldfields and South West regions.

The Role

A specialised and incredibly important role in building and supporting relationships between children and their parents, often at times of high conflict and anxiety. You will be responsible for facilitating safe and meaningful contact between children and the parent they do not live with, in accordance with court orders or parenting agreements. You will also be responsible for compiling a report (training provided) based on your observations during the visit. These visits generally take place in the child contact center, community, in a space that has been assessed as a safe and neutral environment e.g. park, playground, library, playcentre etc.

The Children's Contact Centre provides core services to families on afternoons, evenings, weekends and public holidays.

• Work towards the achievement of best practice in a child-focused service provision.
• Facilitate safe and effective changeovers of children between separated parents, and to supervise access in a centre-based environment.
• Promote the welfare of child/ren during either a visit or handover to a parent/guardian, by supervising interactions and behaviour in order to ensure the child/ren feel safe and comfortable in the situation.
• Act in the best interest of the child/ren by taking reasonable measures to ensure they are physically safe and are not subjected to emotional stress or trauma.
• Be aware of children’s needs to provide modelling for parents, when necessary.

About You

• Tertiary recognised qualification in Social Work, Psychology, Counselling, Social Science, Community Services or Diploma in Children’s Contact Services Work including relevant experience in a child focused area.
• Experience in engaging clients in a human service setting.
• Well-developed communication skills; written and verbal.
• Ability to be impartial and flexible, work effectively in a stressful environment and deal confidently with clients.
• Knowledge of problems associated with separated parents in high conflict and the impact of this on children.
• Knowledge of child protection and child development.
• Availability to work afternoons, evenings, weekends and public holidays.
• Regional work experience and achievements/challenges faced.
• Knowledge of Kalgoorlie and/or willingness to relocate for the role.
• Regional zone allowance included in annual package
• Accommodation support of $300 per week for 12 weeks
• Salary Packaging options up to $15,900, increases your take home pay
• Annual leave loading at 17.5%
• Additional 10 days leave per year pro rata
• Twelve weeks paid maternity leave
• Discounted corporate health cover provided for by Bupa and Medibank
• Comprehensive training and personal development opportunities
• Study leave of five hours per week after two years of service
• Insurance cover to and from work
• Employee Assistance Program
• Centrecare-employed Aboriginal staff are provided with cultural support through the Cultural Leads

Position closes: 19 November 2026

Shortlisting will commence upon receipt of applications, Centrecare reserves the right to close the position early if needed. Should you have any queries, please contact Human Resources on [phone]

Children feel Valued, Heard, and Safe:

Safeguarding children and young people is everyone’s responsibility. Centrecare embeds child safety in all organisational practices with zero tolerance for child abuse, neglect, and exploitation.

We are Inclusive:

We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.

We support the Uluru Statement from the Heart:

We are committed to walking alongside First Nations people to support a more inclusive Australia and Closing the Gap. All Centrecare-employed Aboriginal staff are provided with cultural support through the Cultural Leads.