Team Leader

Royal Rehab; Penrith City Council; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary packaging

Fitness Passport

Health insurance discounts

Career growth

Work life balance

Leadership

Culture

Job summary

Breakthru, part of the Royal Rehab Group, is seeking a capable leader to guide a small team delivering multiple NDIS funded programs in Individualised Support and group capacity-building across Penrith and greater Western Sydney.

Based in Penrith with frequent travel to Campbelltown, Penrith and Hornsby, this full-time role emphasizes people leadership, mentorship, and strong customer service to build lasting community impact.

Qualifications

• Rostering experience and staff management skills.
• Strong computer skills and ability to use case management systems.
• Conflict resolution abilities and teamwork.
• Clearances: criminal record check, working with children check, NDIS workers screening (essential or willing to obtain).

Responsibilities

• Ensure the effective delivery of quality services.
• Develop and mentor your team to grow knowledge and careers.
• Support portfolio strategy with customer service and business development.
• Oversee day-to-day operations of core and capacity building services.
• Strengthen relationships with participants, families, and stakeholders.
• Support service growth and business development.

Skills

Rostering experience

Staff management

Good computer skills

Conflict resolution

Criminal record check

Working with children’s check

NDIS workers screening

Job description

• Salary Packaging: Package up to $15,900 of your pre-tax income and boost your take-home pay
• Meals & Accommodation: Package up to $2,650 for dining and holidays expenses
• Extra Leave: Enjoy an additional 5 days of individual leave each year
• Maxxia Rewards: Enjoy a huge range of discounts through our salary packaging partner
• Fitness Passport: Discounted access to gym and aquatic centres
• Health Insurance: Exclusive HCF discounts
• Career Growth: Genuine opportunities for growth and career development
• EAP Support: Free, confidential counselling and wellbeing support

About Us...

At Breakthru, we're all about people – their goals, their potential, and their future. As a trusted leader in disability, mental health, and employment services, we empower individuals to thrive through personalised, strengths-based support. From daily living to education, employment, and community connection, we’re here to back every breakthrough moment.

As part of the Royal Rehab Group, you’ll be backed by one of Australia’s most respected not-for-profits, with over 125 years of experience delivering life-changing disability and rehabilitations services. This means you’ll have the stability, resources, and support to grow your career and make a real impact in people’s lives.

At Breakthru, you won’t be stuck behind a desk — you’ll be out in the community, working side‑by‑side with clients where it matters most. Whether it's in homes, workplaces, or local neighbourhoods, you'll build real connections and help people achieve their goals in real‑world settings. Join a values‑driven team that supports your growth, offers meaningful work, and empowers you to make a real difference every day.

We offer a vibrant, inclusive culture the values your expertise.

About the role…

This role is a Full-time position, based in Penrith, Western Sydney with frequent travel required between Campbelltown, Penrith and Hornsby.

This wonderful opportunity is for someone who is passionate about community support, who enjoys guiding and developing others, and who has a genuine interest to partner with, and learn from experienced and inspiring colleagues and senior leaders.

It is responsible for the leadership and development of a small team that delivers multiple NDIS funded programs in the areas Individualised Support and group (predominantly capacity‑building).

• Ensuring the effective delivery of quality services
• Development of your team providing mentoring and supervision to expand their knowledge and careers
• Support the strategic development of your portfolio through strong customer service and some business development
• Overseeing the day-to-day operations of Core and capacity building services, ensuring high-quality, client‑focused support
• Strengthening relationships with participants, families, and stakeholders to deliver outstanding customer service.
• Supporting the strategic development of services, including service growth and business development.

About you…

This career opportunity is ideally suited to candidates who have had leadership experience in an NDIS program at a minimum, and looking to expand their knowledge and expertise. Your leadership foundations are solid in the areas of staff development and customer service, and you are a knowledgeable go‑to person in the NDIS space.

Candidates in a 2ic position or who have had the opportunity to act in a leadership role previously are encouraged to apply. To ensure your resume is successful in application, please highlight any leadership experience that has prepared you to lead a team and/or manage NDIS programs.

Essential Criteria:

• Rostering Experience
• Staff Management
• Good Computer Skills
• Conflict resolution skills
• Criminal record check (essential or willing to obtain)
• Working with children’s check (essential or willing to obtain)
• NDIS Workers screening clearance (essential or willing to obtain)

Your Royal Rewards…

• Salary Packaging: Up to $18,550 salary packaging benefits (lower your taxable income and increase your take home pay!)
• Benefits: Fitness Passport & HCF Private Health Insurance discounts
• Maxxia Rewards:Enjoy a huge range of discounts through our salary packaging partner
• Career growth: Genuine career opportunities
• Work life balance: Flexible work arrangements
• Salary: Competitive remuneration
• Leadership: Supportive and experienced leadership team
• Culture: Friendly and close-knit team environment

We know diversity makes Breakthru a great place to work, and we are committed to building an inclusive workplace culture that reflects the people we serve. We encourage applications from all members of our community, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people with disability, and those from culturally and linguistically diverse backgrounds.

If you require any adjustments to participate equitably in the recruitment process, or to support you in the workplace should you be successful, please let us know. We are committed to creating an inclusive and accessible environment where all individuals can thrive.

What’s next…

If this sounds like the perfect role for you, address the essential criteria in your cover letter.

Please note, only applicants that address this essential criteria will be considered.

The successful applicant will be required to provide and undergo pre‑employment checks including but not limited to a current criminal record check, working with children check, employment history, driver's license and referee checks. Vaccination against infectious diseases is strongly encouraged.