Team Leader

CareChoice; Melbourne; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Flexible work options

Paid professional development

Employee wellbeing programs

Travel allowances

Job summary

CareChoice is seeking a Team Leader to oversee a complex disability services team in Melbourne, reporting to the Regional Disability Manager. You will supervise staff, coordinate supports for clients with complex needs, and ensure quality services and safeguards for meaningful community participation.

The role requires current AHPRA RN registration, First Aid/CPR, a Victorian driver’s license, and NDIS Worker Screening. Travel to east and south-east Melbourne may be needed.

Qualifications

• Strong leadership experience in disability or related sectors.
• Ability to coach, mentor and supervise staff to deliver complex services.
• Commitment to person-centred care and inclusion.

Responsibilities

• Coaching, mentoring and supporting staff to identify and respond to behaviours that increase risk
• Coordinating supports for clients with complex needs
• Maintaining and auditing client records for compliance purposes
• Managing crises and following up on incident reports
• Assessing staff performance on an ongoing basis
• Providing participant updates at care team meetings

Skills

Team leadership

Disability sector experience

Coaching & mentoring

Education

Certificate IV in Disability

Job description

CareChoice is a NDIS and TAC/ WorkSafe registered disability services provider. We deliver a wide range of services and provide complex support across the Disability sector in a range of settings including home care, residential, community and Specialist Disability Accommodation.

CareChoice is committed to service excellence and works closely with clients, their families, and key stakeholders to ensure individuals receive the very best person-centred care. The CareChoice team are passionate about their work and pride themselves in delivering an exceptional calibre of service.

Our values

• Brilliant Together
• Relentless Optimism

Benefits & culture

CareChoice is proud to be an EEO employer. We support an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.

• Access to your pay as you earn it via our financial wellbeing partner
• Employee Pathways Scholarships
• Free ongoing training and development
• Paid Pregnancy loss leave for either parent
• Flexible work options
• A number of employee wellness platforms including EAP, free flu shots and travel discounts
• Discounts with several department store retailers, events & entertainment, home & technology
• Further discounts with groceries & beverages, shopping & fashion, sports & leisure, fuel and transport
• Car, health insurance and energy benefits
• Monthly & Annual Recognition & Reward for Employee of the Month
• Career development opportunities including secondments and Job-Ride-A-Long program

From the moment you step through our doors, you’ll feel welcome and supported to do your best work and really make a difference in people’s lives.

Employment with CareChoice is subject to satisfactory background checks which include Professional References, Employee Working with Children Check, Disability Worker Exclusion Scheme Check and NDIS Worker Screening Clearance.

• Lead and support a team delivering complex disability services
• Role based in east and south-east Melbourne, with ad hoc regional travel
• Make a difference through person-centred care and meaningful inclusion

Are you a registered nurse with team leader experience and a passion for supporting people with complex needs and helping your team deliver exceptional care?

We’re looking for a Team Leader to join our complex disability team at CareChoice.

About the role

Reporting directly to our Regional Disability Manager, you’ll supervise, manage and motivate team members across our complex disability programs. You’ll ensure the team delivers quality services and safeguards that support clients’ meaningful participation and inclusion in the community.

Key responsibilities

• Coaching, mentoring and supporting staff to identify and respond to behaviours that increase risk
• Coordinating supports for clients with complex needs
• Maintaining and auditing client records for compliance purposes
• Managing crises and following up on incident reports
• Assessing staff performance on an ongoing basis
• Providing participant updates at care team meetings

About you

As a positive role model with a ‘can-do’ attitude, you’ll have a high degree of initiative and a strong desire to achieve outstanding results.

You’ll also have:

• Strong experience as a Team Leader in the disability or similar sector
• Previous experience supporting clients with complex needs
• Relevant qualifications in the disability and community services (Certificate IV in Disability or equivalent)
• A genuine desire to ensure that clients receive exceptional service
• Willingness to work as part of a team and cultivate a strengths-based approach
• Knowledge of restrictive practices
• Knowledge and experience writing person-centred plans
• Excellent attention to detail and supervisory skills

Mandatory Requirements

• Current registration with AHPRA as a registered nurse
• Current First Aid and CPR qualification
• Valid and current Victorian driver’s licence
• NDIS Worker Screening Clearance and Working with Children Check (or willing to obtain)

For this Team Leader role, we’re looking for a registered nurse with current AHPRA registration .