Team Lead AML - Fraud (Secondment)

ING Bank (Australia) Limited; Melbourne; On-site; AUD 64,000 - 96,000; Full time

Benefits offered by this job

Discounted ING Health Insurance

Rest Day

IMPACT day to volunteer

Job summary

ING is seeking a Team Lead AML / Fraud for a 16-week contract in Sydney or Melbourne. You will lead a small team within the Financial Crime Compliance Operations, overseeing workload allocation, training, and performance metrics to meet SLA and regulatory standards.

The role requires strong AML/CTF knowledge, experience in lodging fraud SMRs, and a proactive approach to maintaining a robust compliance culture across the team.

Qualifications

• Minimum 3–5 years’ experience in AML activities within financial services.
• Proven ability to lead and mentor a team of compliance professionals.
• Strong analytical and decision-making skills with an eye for process improvement.

Responsibilities

• Lead a team of compliance officers, providing feedback and ongoing training to uplift capabilities.
• Review and approve SMRs triggered by fraud events and ensure timely lodging.
• Drive process improvements and uplift current FCC operations.
• Build relationships with internal stakeholders and manage KPIs.
• Deliver high-quality analysis and ensure AML/CTF regulatory obligations are met.

Skills

Team leadership

AML experience

Fraud detection

Regulatory compliance

Job description

Team Lead AML / Fraud – Contract Financial Crime Compliance Officers Team 16 Week Contract Assignment Start ASAP – Sydney or Melbourne

Each day, millions of customers in over 40 countries use ING’s banking products and apps. As a Team Lead AML – Fraud, you and your team will assist the Financial Crime Compliance AML Operations team keep our customers and the bank safe! This dedicated team also ensure local and global regulatory obligations are met. We have been going through a period of rapid change and growth, as well as uplifting current processes and knowledge in order to comply with SLA’s and industry standards. With current demand and needs, we are increasing our team size to meet requirements. If you have experience in FCC Operations and have mentored and overseen operations workload allocation and monitoring, this is a great foot in the ING door – an assignment with some targets and goals, and potential to explore ING and whets next for your CV.

Ready to step in and do your thing?

What you’ll do

• Lead a team of compliance officers, providing feedback and ongoing training to uplift capabilities
• Review and approve SMR’s triggered by a fraud or a suspected fraud event.
• Contribute to uplifting the current processes
• Build relationships with internal stakeholders.
• Manage KPI’s and productivity markers to effectively measure output and performance.
• Deliver on a high degree of analysis and decision making, You will be across AML/CTF obligations, and have experience lodging fraud SMR’s.
• Take a proactive stance in promoting and maintaining an effective and sustainable compliance culture throughout your team and the organisation.

What are we looking for?

• Someone who has…
• Previous team leadership experience.
• Excellent oral, written and interpersonal skills
• Ability to successfully deal with ambiguity and change
• Strong analytical skills – ability to proactively identify issues quickly and provide business orientated solutions
• Strong organisational and prioritisation skills with the ability to handle a variety of tasks simultaneously
• Ability to consider alternative solutions to a problem while maintaining compliance with regulatory requirements
• Minimum 3-5 years’ experience in the financial services industry specifically related to AML activities

What’s in it for you?

• Discounted ING Health Insurance
• An additional Rest Day to support your wellbeing
• An IMPACT day to volunteer on approved sustainability activity

About Us

At ING, we’re all about making life simpler and more rewarding – for the people who bank with us, the team members who work with us, and the communities we’re proud to support.

Joining ING means stepping into an environment where your individuality isn’t just welcomed – it’s celebrated.

We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise.

As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values – not on ticking every box.

So, if you’re interested but don’t meet all the criteria, we encourage you to apply.

We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong.

We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply.

Sound like your kind of vibe? We can’t wait to hear from you! (One last note: We operate using a direct talent sourcing model, so no agency introductions, please.) ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

Applications close 06th November #LI-DNI

We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries.

Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet.

We believe in empowering the people around us and our customers to stay a step ahead.

Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do.

Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact.

Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow.

Your future at ING starts with one application. Ready to join? We’ve got plenty of opportunities to match your skills and aspirations!