Team Coordinator – Client & Engagement Services

PKF - Australia; Newcastle City Council; On-site; AUD 70,000 - 92,000; Full time

Benefits offered by this job

Career progression

Health insurance discounts

Gym memberships

Team culture and events

Job summary

PKF Newcastle is seeking a Team Coordinator to provide high-level administrative and coordination support to the Business Advisory Services division. This office-based, full-time role supports accountants, managers and clients, coordinating engagements and ensuring timely delivery of services.

You will manage documentation, client communications and workflow, while partnering with colleagues to deliver exceptional outcomes in a professional office environment in Newcastle.

Qualifications

• Experience in administrative, team coordination or client service roles in a professional services environment.
• Experience in accounting, financial services or a similar professional services setting highly regarded.
• Strong client relationship management and customer service skills.
• Excellent organisational skills with the ability to manage multiple stakeholders and deadlines.
• Experience supporting client onboarding, engagement administration, compliance processes and billing activities.

Responsibilities

• Provide high‑level administrative support to Managers and Senior Accountants within the Business Advisory Services team.
• Coordinate client meetings, proposals, onboarding activities and engagement administration.
• Manage workflow visibility, deadlines, priorities and follow-up actions.
• Prepare, maintain and distribute client documentation, correspondence and reports.
• Act as a key point of contact between clients, accountants, managers, partners and support teams.
• Assist with ASIC annual reviews, company registrations and corporate secretarial administration.
• Support billing and engagement management processes.
• Contribute to continuous improvement initiatives and best-practice administrative procedures.
• Deliver exceptional client service and help foster long-term client relationships.

Skills

Admin experience

Team coordination

Client service

MS Office

Outlook

Excel

Communication

Tools

Practice management systems

Workflow systems

Document management systems

Job description

PKF Newcastle is seeking a Team Coordinator to provide high-level administrative and coordination support to the Business Advisory Services division. This office-based, full-time role supports accountants, managers and clients, coordinating engagements and ensuring timely delivery of services.

You will manage documentation, client communications and workflow, while partnering with colleagues to deliver exceptional outcomes in a professional office environment in Newcastle.