Team Coordinator

PKF - Australia; Newcastle City Council; On-site; AUD 70,000 - 92,000; Full time

Benefits offered by this job

Career progression

Health insurance discounts

Gym memberships

Team culture and events

Job summary

PKF Newcastle is seeking a Team Coordinator to provide high-level administrative and coordination support to the Business Advisory Services division. This office-based, full-time role supports accountants, managers and clients, coordinating engagements and ensuring timely delivery of services.

You will manage documentation, client communications and workflow, while partnering with colleagues to deliver exceptional outcomes in a professional office environment in Newcastle.

Qualifications

• Experience in administrative, team coordination or client service roles in a professional services environment.
• Experience in accounting, financial services or a similar professional services setting highly regarded.
• Strong client relationship management and customer service skills.
• Excellent organisational skills with the ability to manage multiple stakeholders and deadlines.
• Experience supporting client onboarding, engagement administration, compliance processes and billing activities.

Responsibilities

• Provide high‑level administrative support to Managers and Senior Accountants within the Business Advisory Services team.
• Coordinate client meetings, proposals, onboarding activities and engagement administration.
• Manage workflow visibility, deadlines, priorities and follow-up actions.
• Prepare, maintain and distribute client documentation, correspondence and reports.
• Act as a key point of contact between clients, accountants, managers, partners and support teams.
• Assist with ASIC annual reviews, company registrations and corporate secretarial administration.
• Support billing and engagement management processes.
• Contribute to continuous improvement initiatives and best-practice administrative procedures.
• Deliver exceptional client service and help foster long-term client relationships.

Skills

Admin experience

Team coordination

Client service

MS Office

Outlook

Excel

Communication

Tools

Practice management systems

Workflow systems

Document management systems

Job description

Team Coordinator | Business Advisory Services

PKF Newcastle

Are you a highly organised professional who thrives in a fast-paced, client-focused environment? Do you enjoy building strong relationships, coordinating multiple priorities and being the go-to person who keeps everything running smoothly?

PKF Newcastle is seeking an experienced Team Coordinator to join our growing Business Advisory Services team. This is a pivotal role supporting our accountants, managers and clients, providing high-level coordination and administrative expertise that contributes directly to the success of the team.

This is a full-time, office-based position located in Newcastle. We are looking for someone who enjoys working collaboratively in a professional office environment, partnering closely with colleagues and clients to deliver exceptional outcomes.

About PKF Newcastle

PKF is an award-winning accounting, tax and business advisory firm committed to helping businesses and individuals achieve their goals. We are recognised for our client-first approach, technical excellence and strong focus on building trusted relationships.

At PKF Newcastle, you'll find more than just a job. You'll be part of a supportive, collaborative and high-performing team that values innovation, professional growth and celebrating success together.

The Opportunity

As a Team Coordinator, you will provide high-level administrative and coordination support to our Business Advisory Services division. This role goes beyond traditional administration and offers the opportunity to become a trusted partner to our accountants and business advisors while delivering exceptional support to clients.

You will play a key role in coordinating client engagements, monitoring workflow, managing documentation and ensuring the efficient delivery of services across the team.

This position is ideal for someone who enjoys working in a dynamic professional services environment and is looking to further develop their career while working alongside experienced accounting and advisory professionals.

Key Responsibilities

• Provide high-level administrative support to Managers and Senior Accountants within the Business Advisory Services team
• Coordinate client meetings, proposals, onboarding activities and engagement administration
• Manage workflow visibility, deadlines, priorities and follow-up actions
• Prepare, maintain and distribute client documentation, correspondence and reports
• Act as a key point of contact between clients, accountants, managers, partners and support teams
• Assist with ASIC annual reviews, company registrations and corporate secretarial administration
• Support billing and engagement management processes
• Contribute to continuous improvement initiatives and best-practice administrative procedures
• Deliver exceptional client service and help foster long-term client relationships

About You

You are an organised, proactive and client-focused professional who enjoys taking ownership and making a meaningful contribution to a team. You are confident managing competing priorities, building relationships and ensuring tasks are completed accurately and efficiently.

To be successful in this role, you will have:

• Proven experience in an administrative, team coordination or client service role within a professional services environment
• Previous experience in accounting, financial services or a similar professional services setting highly regarded
• Strong client relationship management and customer service skills
• Excellent organisational skills with the ability to manage multiple stakeholders and deadlines
• Experience supporting client onboarding, engagement administration, compliance processes and billing activities
• Exceptional written and verbal communication skills
• The ability to work autonomously, exercise initiative and drive outcomes
• Strong attention to detail and commitment to quality and confidentiality
• The ability to build effective relationships with both clients and internal stakeholders
• Advanced Microsoft Office skills, particularly Outlook, Word and Excel
• Experience with practice management, workflow or document management systems will be highly regarded

Why Join PKF Newcastle?

Our people are at the heart of everything we do. We are committed to creating an environment where our team members feel valued, supported and empowered to achieve their full potential.

What We Offer

Genuine career progression and professional development opportunities

A supportive, collaborative and inclusive team culture

Regular team celebrations, social events and firm-wide functions

Employee wellbeing initiatives

Discounted health insurance and gym memberships

The opportunity to work alongside experienced professionals in a growing and respected firm

A stable, full-time office-based role where you'll be a valued member of the team

Join PKF Newcastle and become part of a team where your contribution is valued, your development is supported and your career can thrive.