Systems & Program Support Officer

Careers at Council; Sydney; On-site; AUD 89,000 - 104,000; Full time

Benefits offered by this job

Work-life balance

Flexible working

Wellness program

Lifestyle benefits

Team culture

Job summary

Northern Beaches Council is seeking a Systems & Program Support Officer on a 12-month temporary full-time basis (35 hours per week) to support community centres across the network. You will manage administrative tasks, maintain booking systems and databases, and assist with program delivery.

The role involves staff training on processes and procedures, ongoing process improvements, and ensuring accurate website and booking information to meet community needs.

Qualifications

• Experience providing administrative and program support.
• Ability to manage databases, websites and booking information.
• Experience coordinating with staff and training on procedures.

Responsibilities

• Administrative, technical and program support to the Community Centre Service.
• Management of systems including booking systems and keyless access.
• Training of staff in processes and procedures related to bookings and payments.
• Ongoing business improvements and processes.
• Development and maintenance of databases, website information, booking and other relevant systems.

Skills

Administrative support

Database management

Booking systems

Staff training

Process improvement

Job description

Business Unit: Community, Arts & Culture

Title: Systems & Program Support Officer,Temporary - Full-time Role, 35 hours per week (12-month contract)

Salary Range: $89,174.98 - $103,636.41per annum + super (subject to skills and experience)

Who we are:

Stretching from Palm Beach to Manly, the Northern Beaches boasts more than half of all the beaches in Sydney and a population of more than 270,000. Northern Beaches Council strives to deliver the highest quality services to our community. Join us and you’ll be part of an organisation committed to promoting sustainable growth, leading the community, protecting our environment and creating a great future for the Northern Beaches.

Northern Beaches Council is committed to safeguarding children and young people. Council acknowledges that protecting the safety of children and young people is a whole of community responsibility and is everyone’s business.

Working with us:

Northern Beaches Council provides a comprehensive range of benefits focused on our employees’ lifestyle, health and wellbeing, recognition and career development. In this role you’ll enjoy -

• Genuine work-life balance and flexible working arrangements
• Employee wellness program and a range of lifestyle benefits
• Values based culture and a teams-oriented working environment

Our opportunity:

You will join a high-performing team who look after the 39 community centres available to hire to the community for a range of activities and programs. These include exercise and art classes, community support and Seniors groups, meetings and private functions.
This is a temporary position from early 2027 for up to 12 months.
The key focus areas of this role include:

• Administrative, technical and program support to the Community Centre Service.
• Management of systems including booking systems and keyless access.
• Training of staff in processes and procedures related to bookings and payments.
• Ongoing business improvements and processes.
• Development and maintenance of databases, website information, booking and other relevant systems.

Additional Information:

• Position Description
• Expected Interview Date: 23 November 2026
• Proposed commencement date : mid-January 2027
• Questions? Please call Caroline Gibbs on 02 8495 6***

Northern Beaches Council is a diverse and inclusive employer and encourages applications from differently abled candidates. Reasonable adjustments to the workplace may be made where these are required.

If you would like to contact us to discuss your specific circumstances, please contact the hiring manager for this role. If you do not feel comfortable to do so, please contact HR Services on (02) 8495 5***.