Communications Officer

Northern Beaches Council; Mona Vale; On-site; AUD 89,000 - 104,000; Full time

Benefits offered by this job

Work-life balance

Wellness program

Team-oriented culture

Job summary

Northern Beaches Council is seeking a Communications Officer to join the Community Engagement & Communications unit. This permanent, full-time role (35 hours/week with an option for a 9-day fortnight) supports planning, executing and evaluating marketing and communications across channels to inform residents and visitors about council services, events and initiatives.

You will write and edit engaging content, manage email campaigns, coordinate approvals, and help build strong stakeholder

Qualifications

• 3+ years of experience in communications, public relations or marketing.
• Excellent writing, editing and storytelling skills across channels.
• Hands-on experience with email marketing platforms.
• Experience using content management systems (CMS) and analytics tools.
• Excellent attention to detail and a commitment to accuracy.
• Demonstrated ability to build positive relationships with stakeholders.
• Strong organisational and coordination skills to manage workflows and deadlines.

Responsibilities

• Support planning, delivery and evaluation of marketing and communications campaigns.
• Deliver high-quality communications across paid, earned and owned channels.
• Write and edit engaging content for news, website, social media and email marketing.
• Coordinate content approvals, schedules, database updates and reporting.
• Design, optimise and deliver email campaigns and use analytics to improve performance.
• Build and maintain positive stakeholder relationships.
• Support planning and production of video content and coordinating photography and design collateral.
• Monitor, measure and report on campaign performance and identify improvements.

Job description

Business Unit: Community Engagement & Communications

Title: Communications Officer,Permanent - Full-time Role, 35 hours per week (option to do 9 day fortnight)

Salary Range: $89,174.98 to $103,636.41 per annum + super (subject to skills and experience).

Who we are:

Stretching from Palm Beach to Manly, the Northern Beaches boasts more than half of all the beaches in Sydney and a population of more than 270,000. Northern Beaches Council strives to deliver the highest quality services to our community. Join us and you’ll be part of an organisation committed to promoting sustainable growth, leading the community, protecting our environment and creating a great future for the Northern Beaches.

Northern Beaches Council is committed to safeguarding children and young people. Council acknowledges that protecting the safety of children and young people is a whole of community responsibility and is everyone’s business.

Working with us:

Northern Beaches Council provides a comprehensive range of benefits focused on our employees’ lifestyle, health and wellbeing, recognition and career development. In this role you’ll enjoy -

• Genuine work-life balance and flexible working arrangements
• Employee wellness program and a range of lifestyle benefits
• Values based culture and a teams-oriented working environment

Our opportunity:

Join a high-performing marketing and communications team connecting more than 270,000 residents with the services, programs and initiatives that shape life on the Northern Beaches. As a Communications Officer, no 2 days are the same. You'll have the opportunity to work across a broad range of Council services and projects to support and deliver timely, accurate and engaging communications that help keep our community informed about Council projects, services, events and initiatives. This is an exciting opportunity to develop your skills and make a meaningful contribution to the way Council connects with residents and visitors, helping people stay informed, access services and engage with the projects and activities that matter to them..

Key focus areas:

• Support the planning, delivery and evaluation of marketing and communications campaigns and activities.
• Deliver high-quality communications across paid, earned and owned channels.
• Write and edit engaging content for a range of audiences, including news stories, website content, social media posts and email marketing.
• Coordinate content approvals, schedules, database updates, reporting and other activities that support the day-to-day operations of the team.
• Design, optimise and deliver email marketing campaigns and use analytics to improve performance.
• Build and maintain positive stakeholder relationships.
• Support the planning and production of video content and coordinate photography and design collateral.
• Monitor, measure and report on campaign performance, identifying insights and opportunities for improvement.
• Support incident and emergency communications when required.

About you:

• You're collaborative, adaptable and motivated by the opportunity to help deliver clear, timely and engaging communications that keep our community informed and connected.
• You're comfortable managing competing priorities, taking ownership of your work and keeping projects moving in a fast-paced environment.
• You’re comfortable working with a wide range of stakeholders, asking questions, gathering information and building strong working relationships.
• Confident and proactive, you follow through on commitments and can be relied upon to deliver high-quality, accurate work.

What you will bring to our team:

• Relevant tertiary qualifications in marketing, communications, production, public relations or a related discipline.
• At least 3 years of experience in communications, public relations or marketing.
• Excellent writing, editing and storytelling skills, with experience working across a variety of communication channels.
• Hands-on experience with email marketing platforms.
• Experience using content management systems and analytics tools.
• Excellent attention to detail and a commitment to producing accurate, high-quality work.
• Demonstrated ability to build positive relationships and work effectively with a range of stakeholders.
• Strong organisational and coordination skills, with the ability to manage content workflows, deadlines and competing priorities.

Additional Information:

• Expected Interview Date: 26 October 2026
• Questions? Please call Julie Steele 02 8495 6***

Northern Beaches Council is a diverse and inclusive employer and encourages applications from differently abled candidates. Reasonable adjustments to the workplace may be made where these are required.

If you would like to contact us to discuss your specific circumstances, please contact the hiring manager for this role. If you do not feel comfortable to do so, please contact HR Services on (02) 8495 5***.