Systems Analyst, Interfi

Pony Express Talent Delivery; Sydney; Hybrid; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Quarterly bonus cycles

Career levels and pathways

Job summary

Interfi Systems in Sydney is building a field operations practice for Capital, a loan servicing platform used by lenders across Australia. The Systems Analyst will define how Capital behaves to meet customer needs and integrate with lenders' systems such as Indue, Cuscal and NAB Connect.

The role involves two delivery modes: onboarding migrations and project-driven design work, with a strong emphasis on client engagement, data mapping, and reliable go-live execution.

Qualifications

• Two or more years in software implementation, deployment or technical delivery.
• Experience with integration and API design, data mapping and error handling.
• Ownership of a go-live, including handling problematic go-lives.
• SQL and data validation performed directly.
• Clear documentation of system behavior: specs, process flows, runbooks.
• Useful to have: financial services or fintech implementations, test design and UAT, CI/CD, and client training experience.

Responsibilities

• Support onboarding and loan book migration implementations in client environments.
• Engage in project-based discovery and design engagements with a consultative approach.
• Maintain client-facing activities for roughly half the workweek.

Skills

Software implementation

API integration

Go-live ownership

SQL and data validation

System behavior documentation

AI tools (Claude)

Job description

1d ago , from Pony Express Talent Delivery

Systems Analyst, Field Operations

Interfi Systems | Sydney | Hybrid

$80,000 to $100,000 plus super, negotiable for more experienced candidates.

The company

Interfi builds and runs Capital, a loan servicing platform used by lenders across Australia. Capital covers the full life of a loan, from settlement through to discharge. In June 2026, Perpetual acquired a majority stake in the business.

Interfi is building a field operations practice in Sydney and is hiring multiple Business Analyst and Systems Analyst roles.

A new practice

Field operations was set up after the acquisition to ensure that the people closest to clients shape what gets built.

The practice is small, and the way it works is still being written. The people who join now will help decide how it runs, with the opportunity to shape a function rather than inherit one.

The role

Field operations takes Capital into a client’s own environment and makes it work. The Business Analysts work out what a lender’s product needs to do. The Systems Analyst works out how Capital has to behave to deliver it, and how it connects to the systems the lender already runs, including Indue, Cuscal and NAB Connect.

The work comes in two shapes. One sits around a new customer onboarding or a loan book migration, and is implementation-heavy. The other is project-based, built on discovery and design, and is more consultative. An onboarding runs two to three months, with the Systems Analyst joining around halfway, when the technical requirements begin. A straightforward integration runs one to two months. Around half the week is client-facing.

What Interfi is looking for

• Two or more years in software implementation, deployment or technical delivery
• Integration and API design, including data mapping and what happens when something breaks
• Ownership of a go-live, including the ones that went badly
• SQL and data validation done first-hand
• System behaviour written down clearly: specs, process flows, runbooks and standard operating procedures
• Real depth with AI tools. Interfi uses Claude heavily, so the strongest candidates build with AI rather than prompt it

Useful to have: financial services or fintech implementations, test design and UAT, CI/CD, and client training experience.

How the team works

Interfi is direct and informal. People grab each other for a quick answer instead of booking a meeting, and clients prefer the same. The culture suits people who go and find the answer, rather than waiting to be told.

What's on offer

Sydney, hybrid, around 3.5 days in the office. Quarterly bonus cycles. A career structure with defined levels and pathways.