AI-Driven Field Operations Business Analyst (Sydney)

Pony Express Talent Delivery; Sydney; Hybrid; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Hybrid work

Quarterly bonus

Career progression

Job summary

Interfi Systems in Sydney, hybrid, is building a field operations practice and hiring a Business Analyst to work directly with lenders, drawing out needs and turning them into actionable requirements for engineers. You will engage across onboarding, upgrades, and product definition, with a focus on AI-native workflows.

The role involves two to three months onboarding and managing multiple work items simultaneously as the practice forms. Prior lending/finance exposure is highly valued.

Qualifications

• 2–4 years as a BA in a software/tech environment.
• Experience drawing requirements from client stakeholders and running workshops with senior people.
• User stories, acceptance criteria and functional specs written so engineers can build from them.
• Depth with AI tools; Claude heavily used and built its own requirements workflow on it.
• A lending or financial services background is strongly preferred: mortgages, consumer credit, non-bank lending or payments.

Responsibilities

• Collaborate with lenders to capture needs and translate into specs.
• Run workshops with senior stakeholders to refine requirements.
• Create user stories, acceptance criteria and functional specs for engineers.
• Support onboarding, upgrades and product definition work.
• Handle 2–3 concurrent pieces of work as the field operations practice grows.

Skills

Business Analysis

Requirements gathering

Stakeholder workshops

AI Tools

Lending background

Tools

Claude AI

Job description

Interfi Systems in Sydney, hybrid, is building a field operations practice and hiring a Business Analyst to work directly with lenders, drawing out needs and turning them into actionable requirements for engineers. You will engage across onboarding, upgrades, and product definition, with a focus on AI-native workflows.

The role involves two to three months onboarding and managing multiple work items simultaneously as the practice forms. Prior lending/finance exposure is highly valued.