Systems Administrator

Vudoo; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

Vudoo in Melbourne is seeking a System Administrator to own provisioning, monitoring and security of staff devices and endpoints, and to maintain our access control and SSO. You will be the go-to IT contact for our global team, ensuring colleagues have what they need while keeping data secure.

You’ll manage MDM for macOS, enforce security policies, conduct access reviews, support time-zone distributed staff, and help integrate AI tools safely.

Qualifications

• 5+ years of system administration, IT support or endpoint management.
• Hands-on experience with an MDM platform (Jamf or Kandji) for macOS.
• Experience administering SSO and identity providers (Okta, Google Workspace).
• Strong Google Workspace experience.
• Security-first mindset with robust endpoint security and access control.
• Service-oriented, patient and able to explain technical issues to non-technical colleagues.
• Comfortable supporting a distributed team across North America, EMEA and APAC.

Responsibilities

• Provision, configure and maintain staff devices for new starters (MacOS).
• Manage and monitor endpoints through our MDM platform, enforcing security policies (ISO27001).
• Own identity and access management, including SSO administration and MFA.
• Run regular user access reviews and keep permissions aligned to least privilege.
• Monitor for and respond to endpoint and access-related security alerts.
• Monitor for Data exfiltration and any unauthorised activity of endpoints and information systems.
• Provide IT help desk support to staff across time zones via our service desk.
• Maintain the IT asset register and software licence inventory.
• Administer core SaaS tools and their integrations with our identity provider (Google Workspace).
• Work with the People team to deliver smooth onboarding and off-boarding.
• Maintain evidence for security controls supporting our ISO 27001 program.
• Conduct new supplier evaluation and review existing suppliers.
• Conduct Risk/Impact assessments for new Information Systems and AI tools (ISO 42001).
• Document and maintain procedures and create simple user guides for staff.
• Maintain Melbourne Office Hardware (Internet gateway, Switches, Wifi, VPN).

Skills

System administration

IT support

Endpoint management

Security awareness

Communication

Distributed teams

Tools

Jamf

Kandji

Okta

Google Workspace

Jira Service Management

Zendesk

Job description

In a world where every click risks losing a customer, Vudoo enables conversion at the point of inspiration. Our commerce media technology transforms ads and content into interactive storefronts allowing consumers to browse, add to cart, and purchase without leaving the experience.

Powered by a patent-pending tech stack, secure API infrastructure, and advanced analytics, Vudoo connects media exposure directly to commerce outcomes delivering closed-loop attribution and real-time intent data across display, video, CTV, and emerging channels.

Vudoo operates as the invisible layer powering “commerce everywhere” embedded across the open web and seamlessly integrated into the platforms, publishers, and technologies that brands already use.

Founded in Melbourne and operating globally across North America, EMEA, and APAC, Vudoo’s award-winning technology has been used by leading brands including Monash University, Rip Curl, Nike, Westpac, and Flight Centre. At the same time, we work closely with a global ecosystem of publishers, platforms, and ad tech partners including Amazon, News Corp Australia, Val Morgan Digital, Yahoo, PubMatic, SeenThis, Index Exchange, and Interpublic Group to bring commerce into media at scale.

This is not a theoretical category. Vudoo is actively shaping how commerce media is bought, sold, and executed.

About the Role

As Vudoo grows, so does our team and with it the number of devices, systems and access points we need to keep secure.

As our System Administrator, you’ll own the provisioning, monitoring and security of staff devices and endpoints, and the maintenance of our access control and single sign-on (SSO) environment. You’ll be the go-to person for IT support across our global team, making sure everyone has what they need to do great work, securely. Help ensure that approved AI tools are configured and used in a safe and compliant manner ensuring protection of data and intellectual property.

What You Will Do

• Provision, configure and maintain staff devices for new starters (MacOS), and manage device returns and data purging at off-boarding
• Manage and monitor endpoints through our mobile device management (MDM) platform, enforcing security policies (ISO27001), malware protection, encryption and patching
• Own identity and access management, including SSO administration, multi-factor authentication and joiner, mover and leaver access changes. This includes access to relevant content in document repositories.
• Run regular user access reviews and keep permissions aligned to least privilege
• Monitor for and respond to endpoint and access-related security alerts
• Monitor for Data exfiltration and any unauthorised activity of endpoints and information systems
• Provide IT help desk support to staff across time zones via our service desk
• Maintain the IT asset register and software licence inventory
• Administer core SaaS tools and their integrations with our identity provider (Google Workspace)
• Work with the People team to deliver smooth, secure onboarding and off-boarding
• Maintain evidence for security controls supporting our ISO 27001 program
• Conduct new supplier evaluation and review existing suppliers
• Conduct Risk/Impact assessments for new Information Systems and AI tools and AI integrations (access to information systems) for AIMS (ISO 42001)
• Document and maintain procedures and create simple user guides for staff
• Maintain Melbourne Office Hardware (Internet gateway, Switches, Wifi, VPN)

Who You Are

• 5+ years’ experience in system administration, IT support or endpoint management
• Hands-on experience with an MDM platform (e.g. Jamf, Kandji) preferably for macOS and Apple Business
• Experience administering SSO and identity providers (e.g. Okta, Google Workspace)
• Strong Google Workspace experience or equivalent.
• A security-first mindset, with a good understanding of endpoint security and access control best practice
• Service-oriented and patient, with the ability to explain technical issues clearly to non-technical colleagues
• Comfortable supporting a distributed team across North America, EMEA and APAC

It would be great if you also bring

• Experience with service desk tools such as Jira Service Management or Zendesk
• Experience working in an ISO 27001 or SOC 2 certified environment
• Experience with securing AI environments and tools and conducting impact assessments AIMS (ISO 42001)
• Experience supporting scale up organisations with a global presence

Why Vudoo? What We Offer and what’s in it for you

• An environment fostering independence, individualism, innovation and excellence
• Get to work with a kind, respectful and authentic global team
• An opportunity to write your story, compile everything you have learnt to have a meaningful impact on the future growth of some of the world’s biggest brands
• Be part of the Vudoo Strategic Growth plan, make a difference to our future footprint
• Work with an organisation who isn’t afraid to do things differently and think outside the box