System Engineer

Balance Recruitment and Balance Consulting; Sydney; On-site; AUD 90,000 - 120,000; Part time

Job summary

Balance Recruitment is seeking an experienced Systems Engineer in Sydney to support the deployment and go-live of the Compass Student Management System. This fixed-term contract (~2 months) offers a pivotal role in a school environment, enabling smooth implementation and post go-live operations.

You will provide hands-on technical assistance, troubleshoot issues, monitor integrations, and engage with staff, ICT teams, vendors, and project members to maintain system performance and user

Qualifications

• At least 3 years’ experience in Systems Administration, Engineering or Application Support.
• Experience with Compass Student Management System or similar SaaS enterprise applications.
• Experience supporting go-live activities and post-go-live stabilization.
• Excellent problem-solving and communication skills for diverse stakeholders.

Responsibilities

• Support deployment and go-live of the Compass Student Management System.
• Provide hands-on technical assistance, troubleshooting and operational support.
• Liaise with school staff, ICT teams, project members and external vendors to resolve issues.
• Deliver informal staff training and guidance during the transition.

Skills

Systems administration

Go-live support

Troubleshooting

Communication skills

Tools

Compass Student Management System

Job description

Our client, an established educational institution in Sydney, is seeking an experienced Systems Engineer to support the deployment and go-live of the Compass Student Management System.

This fixed-term contract (approx. 2 months) offers a unique opportunity to contribute to a key technology transition within a dynamic school environment.

As the Systems Engineer, you will play an essential role in ensuring a smooth and successful implementation. You will provide hands-on technical assistance, troubleshooting and operational support throughout the final preparation stages and post go-live period. Acting as a vital escalation point, you will liaise closely with school staff, internal ICT teams, project members and external vendors to rapidly resolve issues and maintain seamless system performance.

Your key responsibilities will include supporting user acceptance testing, validating system configurations and data, monitoring integrations with other platforms, and delivering informal staff training and guidance. The role requires excellent problem-solving capabilities combined with strong communication skills to engage and assist diverse stakeholders effectively.

To excel in this role, you will bring at least 3 years’ experience in Systems Administration, Engineering or Application Support with a focus on the Compass Student Management System or similar SaaS enterprise applications. Prior exposure to education environments and go-live support activities will be highly regarded.

This role reports to the Head of ICT and offers the chance to make a meaningful impact on the adoption of technology that enhances student management and school operations. Join our client’s team and contribute your expertise to this pivotal project.

Balance Recruitment is an equal opportunity employer who is committed to diversity and inclusion in the workplace, and applicants from all parts of the community are encouraged to apply for this role.