System and Service Improvement General Manager

IUIH Institute for Urban Indigenous Health; Strathpine; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Salary sacrifice benefits

In-house training programs

Weekly staff wellness activities

Gather and Grow events

Job summary

IUIH Institute for Urban Indigenous Health in Queensland is seeking a System and Service Improvement General Manager on a 2-year fixed term to drive strategic leadership across the organisation. The role focuses on strengthening quality, accessibility and sustainability of services with community voice and cultural safety at the centre of design and decision-making.

Responsibilities include translating evidence into practical improvements, fostering a culture of transparency, and leading plans,

Qualifications

• Current Criminal History Check.
• Current C Class Drivers Licence (QLD).
• Current Working with Children’s Check (Qld Blue Card).
• Current Disability Worker Screening Check (Qld Yellow Card).
• Relevant tertiary qualification in health, business, quality improvement, service design, public health, management or a related discipline, or equivalent experience.

Responsibilities

• Identify opportunities to improve how services are designed, connected and delivered with community and partners.
• Foster openness and safety, encouraging reporting of gaps and incidents for continuous improvement.
• Lead development, implementation and evaluation of plans, models and policies for Aboriginal and Torres Strait Islander health and wellbeing.
• Assess community needs and translate insights into funding proposals to strengthen services.
• Provide timely reports for funding compliance and internal communications.

Education

Tertiary qualification

Job description

System and Service Improvement General Manager

Full time

20h ago , from IUIH Institute for Urban Indigenous Health

Join an Organisation dedicated to Closing the Gap in Indigenous Health

About us

Moreton ATSICHS operates a growing network of healthcare clinics for local Aboriginal and Torres Strait Islander people. Our model of care provides holistic health and wellbeing services to support our Community across their lifespan. We bring together primary care, allied health, dental, mental health and wellbeing, maternity and early childhood, disability services, specialist services, and aged care as one team focused on clients’ individual needs and goals.

We are an integrated team working together to improve the health and wellbeing of our Community. Our network is growing across Caboolture, Morayfield, Strathpine, Deception Bay, and Margate – now there’s an opportunity for you to be part of a great team making a real difference in people’s lives.

About the role

Opportunity available for a 2-year fixed term contract.

As System and Service Improvement General Manager - MATSICHS, your role is to provide strategic leadership to strengthen the quality, effectiveness, accessibility and sustainability of services across the organisation.

Working within MATSICHS, the role will lead a system and service improvement agenda that places community voice, self-determination, cultural safety, clinical quality and service effectiveness at the centre of system design and decision-making.

Your day to day duties may include:

• Identify opportunities to improve the way services are designed, connected and delivered, working collaboratively with community, clinical teams, operational leaders and external partners to translate evidence, data and lived experience into practical and sustainable improvements.
• Foster a culture of openness, transparency, self-reflection and integrity across MATSICHS, encouraging gaps, issues and incidents to be readily identified and acted upon in the interests of continually improving the safety and quality of service provision for clients and community.
• Provide leadership in the development, implementation and evaluation of plans, programs, models and policies for improving Aboriginal and Torres Strait Islander Health and Well-being.
• Assess service gaps, community needs and emerging priorities, translating these insights into high-quality funding, partnership and investment proposals that strengthen services and improve outcomes for community
• Provide timely and comprehensive reports for purposes of compliance against funding criteria as well as for purposes of monitoring, feedback and internal communication of key information, and continuous service improvement.

About you

• Current Criminal History Check
• Current C Class Drivers Licence (QLD)
• Current Working with Children’s Check (Qld Blue Card)
• Current Disability Worker Screening Check (Qld Yellow Card)
• Relevant tertiary qualification in health, business, quality improvement, service design, public health, management or a related discipline, or equivalent experience.

What we offer

At IUIH we recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees, and people with disability.

• At IUIH ‘Our Collectivity is Our Strength’.
• Work as a valued member of a multi-disciplinary team to improve the health outcomes of Aboriginal and Torres Strait Islander clients.
• We are a diverse and inclusive workplace that invites applications from all people.
• Be part of Australia’s largest community controlled Aboriginal Health Service.
• Access to “Growing Our Own Opportunities” through in-house training and programs.
• Weekly Staff Wellness activities and all staff ‘Gather and Grow’ yarns and award ceremonies.
• Competitive salary plus salary sacrifices of $15,899

To find out more about our services, Community, and work life, visit moretonatsichs.org.au

Demonstrated commitment to creating culturally safe environments where children and young people are respected, heard, and protected against harm.