System and Service Improvement General Manager

Institute for Urban Indigenous Health Ltd; Strathpine; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Salary sacrifice benefits

Staff wellness program

Award ceremonies

Job summary

Institute for Urban Indigenous Health Ltd (IUIH) invites applications for the System and Service Improvement General Manager - MATSICHS on a 2-year fixed term contract. You will provide strategic leadership to strengthen the quality, accessibility and sustainability of services across the organisation, centering community voice, self-determination, cultural safety and clinical quality in system design.

You will identify opportunities to improve service design and delivery, translate evidence and

Qualifications

• Current Criminal History Check
• Current C Class Driver's Licence (QLD)
• Current Working with Children’s Check (Qld Blue Card)
• Current Disability Worker Screening Check (Qld Yellow Card)
• Relevant tertiary qualification in health, business, quality improvement, service design, public health, management or a related discipline, or equivalent experience.

Responsibilities

• Identify opportunities to improve how services are designed, connected and delivered with community, clinical teams and external partners.
• Translate evidence, data and lived experience into practical and sustainable improvements.
• Provide leadership in developing and evaluating plans, programs, models and policies for improving Aboriginal and Torres Strait Islander health and well‑being.
• Assess service gaps and emerging priorities to strengthen funding, partnerships and investment proposals.
• Provide timely reports for funding compliance and internal communication of progress.

Skills

Leadership

Strategy

Quality improvement

Stakeholder engagement

Education

Relevant tertiary qualification in health, business, quality improvement, service design, public health, management or related discipline

Job description

Join an Organisation dedicated to Closing the Gap in Indigenous Health

About us

Moreton ATSICHS operates a growing network of healthcare clinics for local Aboriginal and Torres Strait Islander people. Our model of care provides holistic health and wellbeing services to support our Community across their lifespan. We bring together primary care, allied health, dental, mental health and wellbeing, maternity and early childhood, disability services, specialist services, and aged care as one team focused on clients’ individual needs and goals. We are an integrated team working together to improve the health and wellbeing of our Community. Our network is growing across Caboolture, Morayfield, Strathpine, Deception Bay, and Margate – now there’s an opportunity for you to be part of a great team making a real difference in people’s lives.

About the role

Opportunity available for a 2-year fixed term contract. As System and Service Improvement General Manager - MATSICHS, your role is to provide strategic leadership to strengthen the quality, effectiveness, accessibility and sustainability of services across the organisation. Working within MATSICHS, the role will lead a system and service improvement agenda that places community voice, self-determination, cultural safety, clinical quality and service effectiveness at the centre of system design and decision‑making.

• Identify opportunities to improve the way services are designed, connected and delivered, working collaboratively with community, clinical teams, operational leaders and external partners to translate evidence, data and lived experience into practical and sustainable improvements.
• Foster a culture of openness, transparency, self‑reflection and integrity across MATSICHS, encouraging gaps, issues and incidents to be readily identified and acted upon in the interests of continually improving the safety and quality of service provision for clients and community.
• Provide leadership in the development, implementation and evaluation of plans, programs, models and policies for improving Aboriginal and Torres Strait Islander Health and Well‑being.
• Assess service gaps, community needs and emerging priorities, translating these insights into high‑quality funding, partnership and investment proposals that strengthen services and improve outcomes for community.
• Provide timely and comprehensive reports for purposes of compliance against funding criteria as well as for purposes of monitoring, feedback and internal communication of key information, and continuous service improvement.

About you

• Current Criminal History Check
• Current C Class Drivers Licence (QLD)
• Current Working with Children’s Check (Qld Blue Card)
• Current Disability Worker Screening Check (Qld Yellow Card)
• Relevant tertiary qualification in health, business, quality improvement, service design, public health, management or a related discipline, or equivalent experience.

What we offer

At IUIH we recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees, and people with disability. At IUIH ‘Our Collectivity is Our Strength’. Work as a valued member of a multi‑disciplinary team to improve the health outcomes of Aboriginal and Torres Strait Islander clients. We are a diverse and inclusive workplace that invites applications from all people. Be part of Australia’s largest community controlled Aboriginal Health Service. Access to “Growing Our Own Opportunities” through in‑house training and programs. Weekly Staff Wellness activities and all staff ‘Gather and Grow’ yarns and award ceremonies.

• Competitive salary plus salary sacrifices of $15,899 12% Super contribution

Demonstrated commitment to creating culturally safe environments where children and young people are respected, heard, and protected against harm. IUIH is a Community Controlled Health Service (CCHS) that leads the planning, development and delivery of health, family wellbeing and social support services to the Aboriginal and Torres Strait Islander population of South East Queensland. IUIH is working with our Member CCHSs to improve the health, wellbeing and economic independence of Aboriginal and Torres Strait Islander people in South East Queensland, the largest and fastest growing Indigenous population in Australia.

To find out more about our services, Community, and work life, visit moretonatsichs.org.au