Sydney Workshop Manager — Operations, Safety & Growth

Crown Equipment Pty Ltd - Australia; Sydney; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Discounts & Cashback program

Health & Wellbeing platform

Corporate Private Health Insurance

Inclusive working environment

Employee Assistance Program

Job summary

Crown Equipment Pty Ltd - Australia seeks a capable Workshop Manager to lead our Sydney Workshop operations at the Smithfield Branch, reporting to the NSW Service Manager. You will own workshop performance, drive productivity, quality outcomes, safety, and team leadership.

This pivotal role oversees Service, Rentals, Refurbishment, and Import functions, delivering operational excellence, managing budgets, quoting, ERP data, and industrial relations including EBA considerations, while partnering

Qualifications

• Proven leadership experience in a workshop or service environment.
• Strong commercial acumen with budget and cost management.
• Experience managing quoting functions and analysing financial data.
• Experience in a unionised environment with EBA exposure.

Responsibilities

• Lead end-to-end workshop operations with efficient workflow.
• Manage labour recovery, productivity, and performance against budget targets.
• Oversee workshop output quality and KPI achievement across all functions.
• Drive cost control across overheads and indirect expenses.
• Manage the quoting function, ensuring accuracy and strong commercial outcomes.
• Monitor actual vs quoted performance and provide recommendations.
• Oversee parts control, stock levels, and workshop processes.
• Lead performance management, training, and development of workshop staff.
• Drive continuous improvement initiatives and best practice processes.
• Partner with Engineering to resolve technical issues and improve outcomes.
• Manage industrial relations matters, including union engagement and EBA considerations.
• Deliver accurate reporting on financials, productivity, and operational performance.
• Champion a strong safety-first culture and ensure full WHS Compliance.

Skills

Leadership experience

Commercial acumen

Productivity drive

Quoting management

Workshop operations

Unionised environment

People leadership

Technical knowledge

Communication skills

Job description

Crown Equipment Pty Ltd - Australia seeks a capable Workshop Manager to lead our Sydney Workshop operations at the Smithfield Branch, reporting to the NSW Service Manager. You will own workshop performance, drive productivity, quality outcomes, safety, and team leadership.

This pivotal role oversees Service, Rentals, Refurbishment, and Import functions, delivering operational excellence, managing budgets, quoting, ERP data, and industrial relations including EBA considerations, while partnering