Sydney ITSM PMO Analyst — Governance & Delivery

Accenture; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

18 weeks paid parental leave

Career development program

Flexible Work Arrangements

Local and international career options

Family Inclusive Workplace™

Job summary

Accenture in Sydney is seeking a highly motivated ITSM PMO Support Analyst to join our team. The successful candidate will support the delivery of IT Service Management projects and ensure adherence to PMO standards, with a solid understanding of ITIL 4 Foundation.

Key responsibilities include program management design, project coordination, governance activities, and monitoring workstreams. The role requires NV1 security clearance, Australian citizenship, and a willingness to work onsite five

Qualifications

• Proven experience in program management or ITSM-related roles.
• ITIL 4 Foundation Certification (or willingness to obtain).
• Strong organizational and multitasking skills with the ability to manage multiple priorities effectively.
• Excellent communication and interpersonal skills, with the ability to prepare professional reports and presentations.
• Proficiency in project management tools and software is an advantage.

Responsibilities

• Program Management and ITIL 4 Foundation Certification Process Design: Contribute to the design and implementation of ITIL 4 Foundation certification processes to enhance program management capabilities.

Skills

ITSM

PMO

ITIL 4 Foundation

Organizational skills

Communication

Tools

PM tools

Job description

Accenture in Sydney is seeking a highly motivated ITSM PMO Support Analyst to join our team. The successful candidate will support the delivery of IT Service Management projects and ensure adherence to PMO standards, with a solid understanding of ITIL 4 Foundation.

Key responsibilities include program management design, project coordination, governance activities, and monitoring workstreams. The role requires NV1 security clearance, Australian citizenship, and a willingness to work onsite five