Sydney-Based Facilities & Compliance Manager

Mission Australia; Sydney; Hybrid; AUD 114,000 - 140,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Free external counselling

Volunteering opportunities

Additional annual leave option

Thank You Day & Work Anniversary Day

Job summary

Mission Australia seeks a Facilities Manager, Freehold to oversee a national portfolio of freehold properties. You will ensure safety, compliance and fit-for-purpose facilities across multiple sites, coordinating with internal stakeholders and external partners.

This leadership role focuses on risk management, asset lifecycle planning and major capital works, with a strong emphasis on regulatory obligations and contractor performance.

Qualifications

• Proven experience managing a diverse property, facilities or asset portfolio across multiple sites and stakeholders.
• Strong knowledge of facilities management, property operations, asset lifecycle management and property compliance requirements.
• Demonstrated experience managing statutory compliance programs, including fire safety, essential services, building compliance and regulatory obligations.
• Experience identifying, assessing and mitigating property-related risks while maintaining accurate compliance records and registers.
• Demonstrated experience managing planned, preventative and reactive maintenance programs to ensure properties remain safe and fit for purpose.
• Experience managing contractors, service providers, procurement activities and commercial contracts to achieve quality and value-for-money outcomes.
• Well-developed project management skills, with experience delivering capital works, refurbishments and property improvement projects on time and within budget.

Responsibilities

• Manage statutory and regulatory compliance obligations across the freehold portfolio.
• Coordinate fire safety, essential services, building compliance and other required certification.
• Maintain current and auditable compliance registers, records and supporting documentation.
• Identify, assess and manage property-related risks ensuring all assets are compliant.
• Develop and maintain asset lifecycle plans for freehold properties.
• Coordinate property condition assessments, inspections and asset data collection.
• Maintain accurate and current freehold property, compliance, asset and condition information within MA systems.
• Manage planned, preventative and reactive maintenance across the freehold portfolio.
• Review maintenance requests, determine priorities and oversee works through to completion.
• Manage property maintenance, facilities and professional services contracts in accordance with Mission Australia’s policies and procedures.
• Ensure contractors and service providers maintain required licences, qualifications, insurances and compliance documentation.
• Monitor contractor performance against contractual obligations and agreed service levels.
• Address contractor performance, safety, quality or service delivery issues in a timely manner.
• Plan and deliver approved capital works, refurbishment and property improvement projects.
• Develop project scopes, budgets, schedules, risk assessments and documentation.
• Prepare and manage operating, maintenance and capital budgets for the freehold portfolio.
• Communicate property issues, risks, planned work and interruptions clearly and promptly.
• Build and maintain productive relationships with contractors, consultants, regulatory authorities and other external stakeholders.

Job description

Mission Australia seeks a Facilities Manager, Freehold to oversee a national portfolio of freehold properties. You will ensure safety, compliance and fit-for-purpose facilities across multiple sites, coordinating with internal stakeholders and external partners.

This leadership role focuses on risk management, asset lifecycle planning and major capital works, with a strong emphasis on regulatory obligations and contractor performance.