Swatch Sales Associate | Chadstone

Swatch Group; Melbourne; On-site; AUD 45,000 - 65,000; Full time

Job summary

Swatch Group in Melbourne is seeking a passionate Brand Ambassador who will bring the energy and personality of the Swatch brand to life on the shop floor. You will create memorable customer experiences, drive sales performance, and participate in regular training to stay up to date with products and promotions.

You will champion a customer-first culture, engage with shoppers to build loyalty, assist with stocktakes and merchandising, and support the team in achieving store targets and KPIs.

Qualifications

• Demonstrated customer-focused approach and energy.
• Experience engaging customers to build loyalty.
• Willingness to participate in product training.

Responsibilities

• Create memorable customer experiences and drive sales.
• Maintain store visuals and merchandising standards.
• Assist with stocktakes and stock management.
• Follow up on warranty inquiries and customer questions.

Skills

Customer-focused

Customer engagement

Sales targets and KPI's

Merchandising standards

Stock management

Job description

The Opportunity

This is an exciting opportunity for somebody who is enthusiastic, energetic and customer focused. As a brand ambassador for Swatch, you will create memorable customer experiences, drive sales performance, and bring the energy and personality of the brand to life every day. You will:

• Champion a customer first culture and deliver an unforgettable experience
• Utilise your customer engagement skills with a focus on building loyalty and a unique in store experience
• Keep up to date with our new products, promotions (and participate in regular training to keep you up to date with our new products and promotions)
• Support the team in achieving (and exceeding!) sales targets and KPI's
• Ensure the store always looks it’s best, including products displays and following our merchandising standards
• Assist with daily and monthly stocktake and stock management
• Follow up with customers regarding warranty and general queries