Swatch Sales Associate | Chadstone

Swatch; City of Melbourne; On-site; AUD 45,000 - 60,000; Full time

Job summary

Swatch in Chadstone is seeking an enthusiastic Sales Associate to bring energy and personality to the store floor. You will create memorable customer experiences, drive sales, and represent the brand with passion.

Retail experience isn’t essential; a great energy and willingness to learn will help you thrive in a high-energy team and deliver standout service.

Qualifications

• Customer-centric mindset with passion for memorable experiences.
• Excellent communication skills to engage customers.
• Proactive, enthusiastic, and team-focused approach.

Responsibilities

• Deliver an unforgettable customer experience.
• Drive sales performance and meet KPIs.
• Keep up to date with products and promotions.
• Assist stocktakes and stock management.
• Follow up with customers on warranty and queries.
• Ensure store looks its best per merchandising standards.
• Support team in achieving sales targets.

Skills

Customer centric

Excellent communication

Proactive & team‑oriented

Relationship building

Willingness to learn

Job description

Swatch doesn’t follow culture. We create it.

Since 1983, Swatch has challenged convention, celebrated creativity and turned watchmaking into a cultural phenomenon. From the worldwide success of MoonSwatch, Bioceramic Scuba Fifty Fathoms and Audemars Piguet x Swatch Royal Pop collections, to collaborations that captivate collectors, watch enthusiasts and the style conscious alike, Swatch continues to create excitement and spark conversations that reinforces Swatch's position as one of the most influential and talked about brands in the industry.

We’re looking for an exceptional Sales Associate for our new Chadstone Store, to bring the energy, passion and excitement of the Swatch brand to life, every minute.

The Opportunity

This is an exciting opportunity for somebody who is enthusiastic, energetic and customer focused. As a brand ambassador for Swatch, you will create memorable customer experiences, drive sales performance, and bring the energy and personality of the brand to life every day. You will:

• Champion a customer first culture and deliver an unforgettable experience
• Utilise your customer engagement skills with a focus on building loyalty and a unique in store experience
• Keep up to date with our new products, promotions (and participate in regular training to keep you up to date with our new products and promotions)
• Support the team in achieving (and exceeding!) sales targets and KPI's
• Ensure the store always looks it’s best, including products displays and following our merchandising standards
• Assist with daily and monthly stocktake and stock management
• Follow up with customers regarding warranty and general queries

What You'll Bring

• A customer centric mindset and a passion for creating memorable experiences
• Excellent communication skills with the ability to engage customers
• A proactive, enthusiastic and team focused approach
• Strong relationship building abilities and a natural flair for customer engagement
• A willingness to learn, grow and contribute to a high performing team

Retail experience isn’t essential. Research shows many people only apply when they match every single requirement. If you bring a great energy and meet and most of our core needs, we want to hear from you.

Ready to be part of a brand that's always making headlines?