Sales Associate | Swatch Pitt St

Lumesse; Sydney; On-site; AUD 45,000 - 65,000; Full time

Job summary

Swatch is seeking a Sales Associate for the Pitt Street Store to bring energy, passion and excitement to the brand every day. You will create memorable customer experiences, drive sales performance and embody Swatch's vibrant energy in-store.

As a brand ambassador, you will champion a customer-first culture, engage customers, stay current on new products and promotions, and support with stock management and warranty queries to help the team meet and exceed targets.

Qualifications

• Customer-centric mindset and passion for creating memorable experiences.
• Excellent communication skills to engage customers.
• Proactive, enthusiastic and team-focused approach.
• Strong relationship-building abilities and natural flair for customer engagement.
• Willingness to learn and contribute to a high-performing team.

Responsibilities

• Champion a customer-first culture and deliver an unforgettable experience.
• Utilise customer engagement skills with a focus on loyalty and in-store experience.
• Keep up to date with new products and promotions and participate in regular training.
• Assist in achieving and exceeding sales targets and KPIs.
• Ensure the store looks its best, including product displays and merchandising standards.
• Assist with daily and monthly stocktakes and stock management.
• Follow up with customers regarding warranty and general queries.

Skills

Customer service

Communication skills

Teamwork

Relationship building

Job description

Since 1983, Swatch has challenged convention, celebrated creativity and turned watchmaking into a cultural phenomenon. From the worldwide success of MoonSwatch, Bioceramic Scuba Fifty Fathoms and Audemars Piguet x Swatch Royal Pop collections, to collaborations that captivate collectors, watch enthusiasts and the style conscious alike, Swatch continues to create excitement and spark conversations that reinforces Swatch's position as one of the most influential and talked about brands in the industry.

We’re looking for an exceptional Sales Associate for our Pitt Street Store, to bring the energy, passion and excitement of the Swatch brand to life, every minute.

The Opportunity

This is an exciting opportunity for somebody who is enthusiastic, energetic and customer focused. As a brand ambassador for Swatch, you will create memorable customer experiences, drive sales performance, and bring the energy and personality of the brand to life every day. You will:

• Champion a customer first culture and deliver an unforgettable experience
• Utilise your customer engagement skills with a focus on building loyalty and a unique in store experience
• Keep up to date with our new products, promotions (and participate in regular training to keep you up to date with our new products and promotions)
• Support the team in achieving (and exceeding!) sales targets and KPI's
• Ensure the store always looks it’s best, including products displays and following our merchandising standards
• Assist with daily and monthly stocktake and stock management
• Follow up with customers regarding warranty and general queries

What you'll bring

• A customer centric mindset and a passion for creating memorable experiences
• Excellent communication skills with the ability to engage customers
• A proactive, enthusiastic and team focused approach
• Strong relationship building abilities and a natural flair for customer engagement
• A willingness to learn, grow and contribute to a high performing team

Retail experience isn’t essential. Research shows many people only apply when they match every single requirement. If you bring a great energy and meet and most of our core needs, we want to hear from you.

Ready to be part of a brand that's always making headlines?