Swatch Sales Associate | Bondi

Swatch; Waverley Council; On-site; AUD 50,000 - 60,000; Full time

Job summary

Swatch is seeking a Sales Associate for our Bondi Store to bring energy, passion, and excitement to life in-store. You will create memorable customer experiences, drive sales performance, and represent the Swatch brand with enthusiasm every day.

The ideal candidate is customer-focused, energetic, and ready to engage with customers while supporting the team to hit store targets and maintain top merchandising standards.

Qualifications

• Customer-centric mindset with a passion for memorable experiences.
• Excellent communication skills to engage customers.
• Proactive, enthusiastic and team-oriented approach.
• Strong relationship-building abilities and rapport with customers.
• Willingness to learn and contribute to a high-performing team.

Responsibilities

• Champion a customer-first culture and deliver unforgettable experiences.
• Engage customers and build loyalty through in-store interactions.
• Stay up to date with new products and promotions through training.
• Assist in achieving and exceeding sales targets and KPIs.
• Keep the store visually appealing and merchandising standards.
• Assist with stocktakes and stock management.
• Follow up with customers regarding warranties and general queries.

Skills

Customer-centric mindset

Excellent communication skills

Proactive and team-focused

Strong relationship-building

Willingness to learn

Job description

Swatch doesn’t follow culture. We create it.

Since 1983, Swatch has challenged convention, celebrated creativity and turned watchmaking into a cultural phenomenon. From the worldwide success of MoonSwatch, Bioceramic Scuba Fifty Fathoms and Audemars Piguet x Swatch Royal Pop collections, to collaborations that captivate collectors, watch enthusiasts and the style conscious alike, Swatch continues to create excitement and spark conversations that reinforces Swatch's position as one of the most influential and talked about brands in the industry.

We’re looking for an exceptional Sales Associate for our Bondi Store, to bring the energy, passion and excitement of the Swatch brand to life, every minute.

This is an exciting opportunity for somebody who is enthusiastic, energetic and customer focused. As a brand ambassador for Swatch, you will create memorable customer experiences, drive sales performance, and bring the energy and personality of the brand to life every day.

The Opportunity

• Champion a customer first culture and deliver an unforgettable experience
• Utilise your customer engagement skills with a focus on building loyalty and a unique in store experience
• Keep up to date with our new products, promotions (and participate in regular training to keep you up to date with our new products and promotions)
• Support the team in achieving (and exceeding!) sales targets and KPI's
• Ensure the store always looks it’s best, including products displays and following our merchandising standards
• Assist with daily and monthly stocktake and stock management
• Follow up with customers regarding warranty and general queries

What You'll Bring

• A customer centric mindset and a passion for creating memorable experiences
• Excellent communication skills with the ability to engage customers
• A proactive, enthusiastic and team focused approach
• Strong relationship building abilities and a natural flair for customer engagement
• A willingness to learn, grow and contribute to a high performing team

Retail experience isn’t essential. Research shows many people only apply when they match every single requirement. If you bring a great energy and meet and most of our core needs, we want to hear from you.