Surgical Ward Clerk: Patient Care & Admin Support

NSW Health; Sydney; On-site; AUD 69,000 - 72,000; Full time

Job summary

NSW Health's Westmead Hospital is seeking a Ward Clerk to support the busy Operating Suites, coordinating administrative processes and delivering high-quality patient experiences. As an Administration Officer Level 2, you will manage patient records, schedule procedures, and collaborate with medical, nursing and perioperative staff to drive efficient workflows.

The role is permanent full-time, 38 hours per week, based at Westmead Hospital, with a focus on safety, service excellence and

Responsibilities

• Provide high-quality administrative and customer service support to enable the efficient delivery of surgical procedures
• Deliver professional, responsive customer service to patients, clinicians and visitors within a busy surgical environment
• Maintain accurate patient records and documentation within Surginet, iPMS and other relevant systems
• Support medical and nursing staff by coordinating administrative functions and escalating complex issues when required
• Assist in the preparation and processing of documentation to ensure compliance with organisational standards and timeframes
• Contribute to service improvement initiatives, team collaboration and efficient operational processes

Job description

NSW Health's Westmead Hospital is seeking a Ward Clerk to support the busy Operating Suites, coordinating administrative processes and delivering high-quality patient experiences. As an Administration Officer Level 2, you will manage patient records, schedule procedures, and collaborate with medical, nursing and perioperative staff to drive efficient workflows.

The role is permanent full-time, 38 hours per week, based at Westmead Hospital, with a focus on safety, service excellence and