Supporter Engagement Specialist — Part-Time, Hybrid

Baptist-World-Aid-Australia; Sydney; Híbrido; AUD 14 000 - 17 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Salary sacrificing

Visit international projects

Extra annual leave between Christmas &

Paid parental leave (12 weeks)

Work from anywhere up to 4 weeks

Purchased annual leave

Recognition awards

Learning and development support

Employee Assistance Program

Resumo da oferta

Baptist World Aid Australia is seeking a Supporter Engagement Officer to be the friendly first contact for supporters. You will handle calls and emails, maintain accurate CRM records, and process donations and receipts securely while contributing to welcoming supporters with cards and packs.

The role suits someone who enjoys helping people, values detail, and wants to contribute to poverty alleviation through a Christian NGO.

Qualificações

• Excellent communication skills, both written and verbal
• Experience in customer service or people-focused environments
• High attention to detail and accuracy
• Ability to work well in a team and handle multiple tasks

Responsabilidades

• Be the friendly first point of contact for supporters
• Respond to calls, emails and enquiries
• Keep supporter records accurate in CRM
• Process donations and receipts securely
• Send supporter cards and welcome packs, greet visitors
• Assist with extra calls during appeals

Conhecimentos

Communication skills

Customer service

Attention to detail

Teamwork

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Baptist World Aid Australia is seeking a Supporter Engagement Officer to be the friendly first contact for supporters. You will handle calls and emails, maintain accurate CRM records, and process donations and receipts securely while contributing to welcoming supporters with cards and packs.

The role suits someone who enjoys helping people, values detail, and wants to contribute to poverty alleviation through a Christian NGO.