Support Worker - Accommodation - Carnegie
Claro Disability Services
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Benefits offered by this job
Job summary
Claro Disability Services is seeking compassionate care workers to support people with complex needs in Melbourne. You will engage with clients and families to understand goals, then deliver person-centered care, mobility assistance, medical support, and social participation.
You’ll collaborate with families and healthcare teams, and adapt to varying shifts to best meet each client’s needs. The role emphasizes dignity, autonomy, and culturally respectful care.
Qualifications
- Person-centered, warm, patient, and genuinely caring.
- Interest or experience in complex care, disability, and health nuances.
- Excellent communication: listens, reads cues, adapts to styles.
- Reliable, professional, with good note-taking and teamwork.
- Flexible and adaptable; comfortable with changing needs and shifts.
- Values fit: energy, nurture, care, integrity, connection.
- Optional: manual handling, epilepsy management or disability-support training.
Responsibilities
- Person-centered planning with client and family to understand goals and routines.
- Provide complex physical care including mobility, transfers, positioning, and daily tasks.
- Support medical plans and liaise with the care team for changes.
- Promote social participation and community access aligned with client interests.
- Support autonomy, respect consent, and advocate for client choices.
- Respect cultural backgrounds and beliefs.
Skills
Job description
- 8 x PPT lines available
- Min. 50 hours a fortnight
- Complex care experience required
At Claro, we help people with complex needs live more independent and confident lives. We set the standard for specialist disability services, delivering excellence in complex support. With 30 years of experience and national coverage, we provide the right homes, supports, and transitions guided by expertise and delivered with care.
- You’ll work with people who have big, real world needs, from mobility and medical care to daily routines, communication, and fun activities.
- Every client is a unique story. You’ll tailor supports to their goals, vibes, routines, values, and culture.
- You’ll team up with families, medical professionals, and other support workers to keep everything running smoothly.
- Shifts flexible with your day, and you’ll build genuine relationships, not just checklists
- Person-centered planning: Chat with the client (and family/advocates), get the know them and understanding of goals and routines.
- Complex physical care: Help with mobility, transfers, positioning, daily tasks, and devices (wheelchairs, aids, etc.) as outlined in the plan
- Medical supports: Watch for changes, follow med/clinical plans, and liaise with the care team if things shift.
- Social time and participation: Bring meaning, fun, and community access aligned with interests.
- Autonomy and advocacy: Support decision-making, respect consent, boost independence where possible.
- Cultural humility: Respect backgrounds, beliefs, and ways of being
- A person-centered, warm, patient, and genuinely caring soul.
- Interest or experience in complex care, disability, and health nuances.
- Great communicator: listens well, reads cues, and adapts to different styles.
- Reliable and professional, with good notetaking and teamwork.
- Flexible and adaptable; comfortable with changing needs and shifts.
- Values fit: Bring Energy, Nurture and Care, Act with Integrity, Listen and Connect in action.
- Optional but nice: Manual handling, epilepsy management, or disability-support training.
LINE 2
Week 1:
- Monday: No shift
- Tuesday: No shift
- Wednesday: No shift
- Thursday: No shift
- Friday: 7:00am–3:00pm
- Saturday: 5:30pm–11:00pm
- Sunday: 5:30pm–11:00pm
Week 2:
- Monday: No shift
- Tuesday: 7:00am–2:30pm
- Wednesday: 12:00pm–5:30pm
- Thursday: 7:00am–1:00pm
- Friday: 7:00am–1:00pm
- Saturday: 12:00pm–5:30pm
- Sunday: 7:00am–1:00pm
LINE 8
Week 1:
- Monday: 5:30pm–11:00pm
- Tuesday: No shift
- Wednesday: 11:00pm-7:00am
- Thursday: No shift
- Friday: No shift
- Saturday: No shift
- Sunday: No shift
Week 2:
- Monday: 7:00am–1:00pm
- Tuesday: 5:30pm–11:00pm
- Wednesday: 5:30pm–11:00pm
- Thursday: 12:00pm–5:30pm
- Friday: No shift
- Saturday: No shift
- Sunday: 7:00am–2:30pm
LINE 9
Week 1:
- Monday: 11:00pm–7:00am
- Tuesday: 11:00pm–7:00am
- Wednesday: No shift
- Thursday: No shift
- Friday: 5:30pm–11:00pm
- Saturday: 12:00pm-5:30pm
- Sunday: 12:pm-5:30pm
Week 2:
- Monday: 5:30pm–11:00pm
- Tuesday: 12:00pm–5:30pm
- Wednesday: 5:30pm-11:00pm
- Thursday: 12:00pm-5:30pm
- Friday: No shift
- Saturday: No shift
- Sunday: 5:30pm–11:00pm
LINE 10
Week 1:
- Monday: 3:00pm–11:00pm
- Tuesday: 3:00pm–11:00pm
- Wednesday: 5:30pm–11:00pm
- Thursday: 3:00pm–11:00pm
- Friday: No shift
- Saturday: No shift
- Sunday: No shift
Week 2:
- Monday: 3:30pm-11:00pm
- Tuesday: 11:00pm-7:00am
- Wednesday: No shift
- Thursday: 7:00am-3:00pm
- Friday: 12:00pm-5:30pm
- Saturday: 5:30pm-11:0pm
- Sunday: No shift
LINE 12
Week 1:
- Monday: 7:00am–1:00pm
- Tuesday: 7:00am–3:00pm
- Wednesday: 3:00pm–11:00pm
- Thursday: 12:00pm–5:30pm
- Friday: No shift
- Saturday: No shift
- Sunday: 7:00am–3:00pm
Week 2:
- Monday: 11:00pm–7:00am
- Tuesday: 11:0pm–7:00am
- Wednesday: 11:00pm-7:00am
- Thursday: No shift
- Friday: No shift
- Saturday: No shift
- Sunday: No shift
Client 1:1 Support:
LINE 2
Week 1:
- Monday:7:00am-3pm
- Tuesday: No shift
- Wednesday: No shift
- Thursday: No shift
- Friday: 7:00am-3pm
- Saturday: No shift
- Sunday: No shift
Week2:
- Monday: No shift
- Tuesday: No shift
- Wednesday: 7:00am-3pm
- Thursday: 7:00am-3:00pm
- Friday: 7:00am-3:00pm
- Saturday: 7:00am-3:00pm
- Sunday:7:00am-3:00pm
LINE 3
Week1:
- Monday: No shift
- Tuesday: No shift
- Wednesday: No shift
- Thursday: 7:00am-3pm
- Friday: No shift
- Saturday: No shift
- Sunday: 3:00-11:00pm
Week2:
- Monday: 3:00pm-11:00pm
- Tuesday: 3:00pm-11:00pm
- Wednesday: 3:00pm-11:00pm
- Thursday: 3:00pm-11:00pm
- Friday:3:00pm-11:00pm
- Saturday: No shift
- Sunday: No shift
LINE 4
Week 1:
- Monday: No shift
- Tuesday: 7:00am-3pm
- Wednesday: 7:00am-3pm
- Thursday: 3:00pm-11:00pm
- Friday: No shift
- Saturday: 7:00am-3pm
- Sunday: 7:0am-3pm
Week 2:
- Monday: 7:00am-3pm
- Tuesday: 7:00am-3pm
- Wednesday: No shift
- Thursday: No shift
- Friday: No shift
- Saturday: No shift
- Sunday: No shift
- Paid induction and training when you start
- Paid travel between client shifts (minimum distance applies)
- Real-impact, person-centered work that’s meaningful day-to-day.
- Employee referral bonus to the value of $300
- Tailored onboarding for each client and ongoing support from a clinical team.
- Flexible scheduling to fit your life while serving clients well.
- A kind, collaborative team that values your voice and growth.
- Competitive pay and clear paths to deepen your skills and roles.
- A workplace that lives our values every day, in every interaction.
- Employee of the month
We are a values-led organisation, we bring energy, act with integrity, nurture and care and we listen and connect. Our values demonstrate our commitment to our people, customers, and community, and define who we are, what we do, and how we do it. When we come together, we shine.
“We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people.”
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