Support Worker

Superior Care Solutions; Sydney; Hybrid; AUD 39,000 - 50,000; Part time

Benefits offered by this job

SCHADS Award pay

Paid induction and training

Flexible scheduling across casual/part

Team events and social connection

Clear progression into senior roles

6-month probation with 2 weeks notice

Job summary

Superior Care Group is hiring for a casual/part-time role delivering SIL home support and day program activities in Sydney, NSW. You will work directly with NDIS participants in homes, day programs, and community settings, helping with daily living, meal prep, and social activities.

The role combines home support and day program delivery, with induction paid and ongoing training. Flexible shifts include evenings, weekends, and sleepovers, offering meaningful, person-centred care and

Qualifications

• NDIS Worker Screening Check is mandatory at hire.
• First Aid certification is required.
• CPR certification is required.
• Working With Children Check (WWCC) is required.
• Driver’s licence (current) is required.
• Personal vehicle is preferred.
• Right to work in Australia is required.
• Genuine respect for people living with disability is essential.
• Clear communication and active listening are essential.
• Reliability and a professional, dependable attitude are essential.

Responsibilities

• Providing personal care, domestic assistance, and community access support.
• Supporting participants with daily living tasks and routines.
• Helping participants pursue goals and build their independence.
• Following individual support plans, behaviour support plans, and risk management strategies.
• Recording shift notes, incidents, and relevant observations accurately.
• Supporting cooking, meal prep, and household tasks.
• Prompting medication when needed and recording it.
• Running and supporting day program activities (arts, cooking, fitness, music, outings).
• Working sleepover shifts in SIL homes as part of the roster.
• Building professional, respectful relationships with participants and families.
• Following all NDIS, health, and safety compliance requirements.

Skills

Active listening

Clear communication

Reliability

Professional attitude

Education

Certificate III or IV in Individual Support, Disability Support, or Community Services

Tools

NDIS Worker Screening Check

First Aid Certification

CPR Certification

Driver’s licence

Own vehicle

Job description

You’ll be the heart of the support we provide — working directly with NDIS participants in their homes, in our day programs, and out in the community. It’s hands‑on work that genuinely changes lives. Some shifts you’ll be helping someone prepare a meal in their SIL home. Other shifts you’ll be running an art session, going on a community outing, or supporting a school holiday day trip. No two days are the same.

You’ll work alongside a friendly, supportive team in homes and programs that are warm, welcoming, and built around what each participant wants to achieve. We care deeply about getting this right — both for the participants we support and the people we hire.

This role combines SIL home support and day program delivery into one position. Casual and part‑time options available. Hours include weekdays, weekends, evenings, public holidays, and sleepover shifts depending on the roster.

What You’ll Be Doing

• Providing personal care, domestic assistance, and community access support
• Supporting participants with daily living tasks and routines
• Helping participants pursue goals and build their independence
• Following individual support plans, behaviour support plans, and risk management strategies
• Recording shift notes, incidents, and relevant observations accurately
• Supporting cooking, meal prep, and household tasks
• Prompting medication when needed and recording it
• Running and supporting day program activities (arts, cooking, fitness, music, outings)
• Working sleepover shifts in SIL homes as part of the roster
• Building professional, respectful relationships with participants and families
• Following all NDIS, health, and safety compliance requirements

Roster, Supervision & Reporting

• Roster pattern: fortnightly cycle, adjusted each fortnight based on availability and rostering needs
• Hours include: evenings, weekends, public holidays and sleepovers as standard parts of the role
• Reports to: Senior Support Worker
• Supervision check-ins: every 2–3 months, or more frequently as needed

Training Provided After Hire

Induction is paid. We provide ongoing training in:

• Medication competency

What You’ll Need (Mandatory at Hire)

• NDIS Worker Screening Check
• First Aid certification
• CPR certification
• Working With Children Check (WWCC)
• Driver’s licence (current)
• Personal vehicle
• Right to work in Australia
• Genuine respect for people living with disability
• Clear communication and active listening
• Reliability and a professional, dependable attitude

Nice to Have

• Certificate III or IV in Individual Support, Disability Support, or Community Services
• Previous experience in disability support, aged care, or community services
• Understanding of person-centred support, dignity of risk, and choice & control
• Experience adapting activities for people with different abilities

What We Offer

• Pay in accordance with the SCHADS Award
• Comprehensive paid induction and training
• Supportive team culture where your work is valued
• Flexible scheduling options across casual and part‑time roles
• Team events and social connection
• Clear progression pathways into Senior Support Worker and other roles
• 6‑month probation period; 2 weeks’ notice once confirmed