Disability Support Worker (SIL Accomodation), West Footscray, Sunshine, Carnlea & Fairfield

Ternary; Melbourne; On-site; AUD 39,000 - 52,000; Full time

Benefits offered by this job

Flexible shifts across a 24/7 roster

Supportive team culture

Ongoing training and development

Career growth within values-driven org

Job summary

Sunny Pine Home Care is seeking Disability Support Workers to support NDIS participants in SIL homes across Melbourne’s Northwest, Northeast and Western suburbs. You will assist with daily living, promote participation and help participants work towards personal goals in a structured team setting.

The role requires empathy, reliability and strong communication to ensure continuity of care, safety and quality. Flexible shifts and 24/7 roster availability are offered to meet roster needs.

Qualifications

• Strong empathy and patience when supporting participants.
• Ability to work in a team-based care setting.
• Clear communication with participants, families and professionals.
• Commitment to person-centred practice and safety standards.

Responsibilities

• Provide personalised support with daily living activities and household tasks.
• Promote independence, social inclusion and skill development.
• Support participants with varying support needs and complex behaviours as required.
• Follow individual support plans and document changes in care.

Skills

Empathy

Teamwork

Communication skills

Dignity & choice

Reliability

Education

Certificate III/IV in Disability or equivalent

Job description

About Us

Are you passionate about making a difference in people’s lives? Do you thrive in person-centred environments that promote independence and empowerment?

Sunny Pine Home Care is seeking reliable and committed Disability Support Workers to deliver high-quality support to NDIS participants living in Supported Independent Living (SIL) homes across Melbourne’s Northwest, Northeast and Western suburbs.

This role suits individuals who can maintain consistent availability to meet rostered care requirements, ensuring participants receive stable, reliable support.

Full shifts available.

About the Role

As a Disability Support Worker, you will support NDIS participants to live as independently as possible while maintaining dignity, choice and control in their home environment.

You will assist with daily living activities, promote community participation, and support individuals to work towards their personal goals in a structured, team-based support setting.

Key Responsibilities

• Provide personalised support with daily activities such as meal preparation, medication assistance, personal care, and household tasks
• Encourage independence, social inclusion, and skill development
• Support participants with complex needs, including behaviours of concern
• Follow individual support plans and assist participants to achieve their goals
• Maintain accurate documentation and report any changes in participant needs
• Build respectful relationships with participants, families, and allied professionals
• Deliver support in line with NDIS Practice Standards and organisational policies

Availability & Commitment (Important)

We operate 24 hours a day, 7 days a week.

Successful applicants must commit to the availability provided during recruitment, which will form the basis of roster allocation.

• Ability to work a minimum of 3 full days a week (both day and night shifts)
• 3-day availability between Monday and Friday.
• Day shift start times between 8:00am - 10:00am to 4:00pm to 7:00pm
• Night shift (passive sleepover) start times between 4:00pm to 7:00pm to 8:00am - 10:00am
• Ability to work in December 2026 and January 2027 essential.

To support continuity of care for participants:

• Staff are expected to maintain their agreed availability after commencement
• Rosters may include day, evening, overnight, weekend, and public holiday shifts
• Ongoing employment and shift allocation are dependent on maintaining reasonable availability for rostered shifts

We understand circumstances can change and will consider reasonable requests for adjustments where appropriate; however, frequent or ongoing changes to availability may impact roster allocation and role suitability.

About You

You are someone who:

• Demonstrates empathy, patience, and professionalism
• Is reliable and committed to providing consistent support to participants
• Values teamwork and clear communication
• Is comfortable supporting people with varying support needs, including mental health or dual diagnosis
• Understands the importance of continuity of care in a residential support environment

Experience in Supported Independent Living (SIL) or residential disability support is highly regarded.

What We’re Looking For:

Important: As continuity of care is critical in Supported Independent Living environments, applicants will be asked to confirm their ongoing availability during recruitment. Applicants should only apply if they can reasonably maintain the availability they nominate for roster planning purposes.

We are seeking Disability Support Workers who demonstrate the following qualities and commitments:

• A strong understanding of person-centred practice and active support principles, supporting participants to build independence, choice and control.
• A collaborative team approach, with the ability to work effectively alongside colleagues, families, and allied health professionals.
• A commitment to delivering support using a strengths-based approach, focusing on participants’ abilities, goals and capacity-building.
• Capacity to complete up to two sleepover shifts per week (approximately 6:00pm–8:00am)
• Ability to maintain the availability provided during recruitment, as rosters are developed based on staff availability to ensure continuity of care for participants.
• A proactive and engaged approach to supporting participants, including actively interacting, communicating and building meaningful relationships.
• A genuine interest in supporting participants to achieve their goals, build life skills and participate in community activities.
• The ability to research, plan and support participation in community activities, events, courses or volunteer opportunities aligned with participants’ interests.
• The flexibility to adapt support approaches to suit the individual needs, preferences and personalities of participants.
• A commitment to following organisational policies, procedures and NDIS Practice Standards to ensure safe and high-quality service delivery within the framework of the National Disability Insurance Scheme.
• Strong time management and reliability, including punctual attendance at rostered shifts and timely completion of required documentation and incident reports.
• A professional and respectful approach to the workplace, contributing positively to team culture.
• The ability to plan and communicate leave requests in advance, where possible, recognising the importance of consistent support and continuity of care.

Qualifications & Requirements

• Certificate III or IV in Disability, Individual Support or similar (or working towards)
• Current NDIS Worker Screening Check
• Current Working With Children Check
• Hold a valid First Aid & CPR (HLTAID011)
• Hold a current Australian Driver’s Licence
• Evidence of COVID-19 vaccination (if required by organisational policy or health guidance)
• Experience with manual handling and personal care is desirable
• Ability to work a minimum of 3 consecutive days a week (both day and night shifts)
• Day shift start times between 8:00am - 10:00am to 4:00pm to 7:00pm
• Night shift (passive sleepover) start times between 4:00pm to 7:00pm to 8:00am - 10:00am
• Be flexible to work across SILs in Footscray, Sunshine, Cairnlea, Fairfield and St Albans
• Have great communication skills
• Knowledge of Safe Work Practices and NDIS Standards

Why Work With Us?

• Flexible shifts across a 24/7 roster
• Supportive and inclusive team culture
• Ongoing training and professional development
• Opportunities for career growth within a values-driven organisation
• Make a genuine difference in the lives of people living with disability