Support Worker

stvincentd; St George; On-site; AUD 55,000 - 59,000; Full time

Benefits offered by this job

Supportive team

Tax-free benefits

Career progression

Learning & development

Wellbeing support

Inclusive culture

Paid parental leave

Job summary

St Vincent de Paul Society NSW is seeking compassionate Support Workers for our Women's Crisis Accommodation Services in the St George/Sutherland Region. You will provide trauma-informed, person-centred support to women experiencing domestic and family violence, helping create a safe, welcoming environment and assisting clients through their recovery journey.

Join a dedicated team that supports daily operations, client intake, and collaboration with Case Workers to implement individualized

Qualifications

• Trauma-informed, client-centred care experience preferred.
• Strong interpersonal and communication skills required.
• Ability to maintain accurate records and documentation.

Responsibilities

• Provide trauma-informed, person-centred support that promotes safety, dignity and empowerment
• Assist with client intake, assessment and orientation into the service
• Work alongside Case Workers to implement individual support and case plans
• Maintain accurate case notes and client records
• Support the day-to-day operation of the accommodation service, ensuring a safe and welcoming environment
• Advocate for clients and liaise with external services and community partners
• Deliver support in accordance with the Client Service Delivery Model (CSDM), organisational policies and best practice
• Maintain a strong commitment to work health and safety, safeguarding and continuous improvement

Skills

Trauma-informed care

Person-centred approach

Communication skills

Record keeping

Education

Certificate IV in Community Services

Job description

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Support Worker

Date: 3 Aug 2026

Location: St George, NSW, AU, 2622

Requisition ID: 2302

About Us

The St Vincent de Paul Society NSW is a leading provider of community support services, committed to supporting people experiencing disadvantage and working towards a more just and compassionate society.

Schcads Award: competitive hourly ranging from $40.49 to $43.42

Generous not for profit tax benefits to boost your take home pay

Meaningful work supporting women to rebuild their lives in a safe and supportive environment

Your Role

We are seeking compassionate Support Workers to join our Women's Crisis Accommodation Services in the St George/Sutherland Region Working as part of a dedicated team, you will provide person-centred, trauma-informed support to women experiencing domestic and family violence. You will help create a safe, welcoming environment while supporting clients through their recovery journey and assisting with the day-to-day operation of the service.

Your Responsibility

• Provide trauma-informed, person-centred support that promotes safety, dignity and empowerment


• Assist with client intake, assessment and orientation into the service


• Work alongside Case Workers to implement individual support and case plans


• Maintain accurate case notes and client records


• Support the day-to-day operation of the accommodation service, ensuring a safe and welcoming environment


• Advocate for clients and liaise with external services and community partners


• Deliver support in accordance with the Client Service Delivery Model (CSDM), organisational policies and best practice


• Maintain a strong commitment to work health and safety, safeguarding and continuous improvement

You Will Need

• St Vincent de Paul Society considers being a woman is a genuine occupational qualification for this position under section 31 of the Anti-Discrimination Act 1977 (NSW).


• Flexibility to work some weekends, Public Holidays and after hours.


• Certificate IV in Community Services or a related qualification, or equivalent experience


• Experience working within the community services, homelessness or domestic and family violence sector is highly regarded


• Strong communication and interpersonal skills


• Excellent organisational and record keeping skills


• The ability to work effectively under pressure and as part of a multidisciplinary team


• A non-judgemental, respectful and client-focused approach


• Willingness to work a rotating roster including day, afternoon and sleepover shifts


• A current NSW Driver Licence

Benefits

• Supportive Team – Join a welcoming, values-driven team with a strong sense of community.


• Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.


• Career Progression – Grow with clear pathways to leadership and internal opportunities.


• Learning & Development – On-demand training to support your professional growth.


• Wellbeing Support – EAP and wellness services to support your mental and physical well-being.


• Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.


• Leave Benefits – 5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and arecommitted to engaging a diverse workforce.We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages.

If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found inthe Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check& Working with Children check. A health / medical assessment may be required for some roles.