Support Worker

Riverside; Penrith; On-site; AUD 34,000 - 41,000; Part time

Benefits offered by this job

Investment in learning

Wide range of benefits

Job summary

Riverside is seeking a part-time Support Worker at Eden Rural Foyer, Penrith. You will provide practical and emotional support to customers, connect them with employability coaches and other services, and help them navigate money, benefits and housing options.

The role requires resilience, empathy and the ability to work as part of a team, with flexible hours including potential lone working. You will keep clear records and contribute to helping people rebuild their lives.

Qualifications

• Experience of working with vulnerable people.
• Experience delivering structured support and risk management.
• Flexible hours including lone working; ability to work as part of a team.

Responsibilities

• Provide support to customers, connecting them with employability coaches and other services.
• Help manage money, sign up for benefits, or move to a more permanent home.
• Keep records and perform admin tasks for clients.
• Be resilient, empathetic and able to leave work at work.

Skills

Experience with vulnerable people

Structured support & risk management

Empathy & teamwork

Lived experience (homelessness/addict)

Flexible hours including lone working

Job description

Working Hours: Part Time - 24 hours per week

Working Pattern: 3 Week rolling rota over 7 days between 9 am and 8 pm

Location: Eden Rural Foyer, Penrith

If you share our values and are excited about making a significant impact at Riverside, At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don'tmeet all the essential criteria on the job description.

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.

The difference you will make as aSupport Worker

You will be working from one of our supported services providing support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home.

It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you.

About you

We are looking for someone with:

• Experience of working with vulnerable people
• Experience of delivering structured support and risk management
• To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team
• An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction.
• Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so to be considered.