Support Worker

True Will Disability Services; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Job summary

True Will Disability Services is seeking dedicated Support Workers to join our team on the Gold Coast, including Pimpama, Coomera, and Bundall. You will deliver high-intensity and complex care, including personal care, manual handling, mobility support, and community access.

A valid NDIS Worker Screening, Blue Card, and current First Aid are required, along with a driver licence and access to a vehicle. You will work in a respectful, compassionate environment that values inclusion and

Qualifications

• Demonstrated experience in providing high-intensity support.
• Experience with PBSPs (Positive Behaviour Support Plans).
• NDIS Worker Screening Clearance (Yellow Card).
• Blue Card (Working with Children Check).
• Current First Aid Certificate and CPR.
• Proven manual handling, medication administration and mental health support experience.

Responsibilities

• Provide complex and high-intensity support.
• Deliver personal care: showering, toileting, dressing, and medication administration.
• Assist with manual handling and mobility.
• Undertake domestic duties: cleaning, laundry, and meals.
• Support transportation needs and community access.
• Promote meaningful community participation.
• Manage challenging situations with professionalism and empathy.

Skills

High-intensity support

PBSPs experience

NDIS Screening

Blue Card

Medication administration

Manual handling

Mental health support

Driver licence

Vaccination proof

Smartphone rostering

Education

Certificate III in Disability

Certificate III in Individual Support

Tools

Client management app

Job description

True Will Disability Services – Pimpama QLD

About Us

True Will Disability Services is a proud NDIS-registered provider dedicated to delivering high-quality, person-centred support that empowers people with disability to live independently, achieve their goals, and participate fully in their communities.

We are committed to providing safe, respectful, and compassionate care tailored to each individual's unique needs. As our services continue to grow, we are seeking dedicated, reliable, and compassionate Support Workers to join our team and provide high-intensity and complex care to participants across the Gold Coast, including Pimpama, Coomera, and Bundall.

If you are passionate about making a genuine difference in people's lives and thrive in a supportive, values-driven environment, we would love to hear from you.

Key Responsibilities

As a Support Worker, you will deliver a wide range of support services, including but not limited to:

• Providing complex and high-intensity support
• Delivering personal care: showering, toileting, dressing, and medication administration
• Assisting with manual handling and mobility support
• Undertaking domestic duties: cleaning, laundry, and meal preparation
• Supporting transportation needs and community access
• Promoting and facilitating meaningful community participation
• Managing challenging situations with professionalism and empathy

Essential Requirements

• Demonstrated experience in providing high-intensity support
• Experience in implementing Behaviour Support Plans (PBSPs)
• NDIS Worker Screening Clearance (Yellow Card)
• Blue Card (Working with Children Check)
• Required Training Certificates:
  • NDIS Worker Orientation Module
  • Relevant NDIS training modules
  • Infection Control Training
  • Medication Administration Training
  • Current First Aid Certificate
• Proven experience in manual handling (hoist use), medication administration, and mental health support
• Current Australian Driver Licence and access to a vehicle suitable for work purposes (with comprehensive insurance)
• Proof of COVID-19 vaccination
• Current National Police Clearance
• Legal right to work in Australia
• Ownership of a smartphone for rostering and documentation purposes via our client management app

Desirable Qualifications

• Certificate III in Individual Support, Aged Care, or Disability (or currently enrolled)
• Valid certificates in medication administration and manual handling

Why Join Us?

At True Will Disability Services, we believe every team member is an ambassador of compassion and care. We are passionate about empowering individuals with disability and their families. By joining us, you become part of a supportive, professional team that values inclusion, integrity, and respect.

True Will Disability Services is an equal opportunity employer, committed to fostering a diverse and inclusive workforce.