Support Worker

Yes WeCare Services; Dubbo; On-site; AUD 55,000 - 65,000; Full time

Job summary

Yes WeCare Services in Australia provides disability support services, prioritising independence, dignity and community participation. The role focuses on person-centred, high-quality support in home and community settings, aligned with NDIS Practice Standards.

Suitable candidates have Certificate IV in Disability or equivalent and strong communication and documentation skills. You will work with participants to maximise independence, assist with personal care, community access and domestic

Qualifications

• Experience supporting people with disability, aged care or community services preferred.
• Excellent communication and interpersonal skills essential.
• Ability to work both independently and within a team.
• Strong organisational and time management skills.
• Documentation accuracy and timeliness are required.
• Understanding of person-centred practice central to the role.
• Experience with participants with complex behaviours is valued.
• Mental Health experience beneficial.
• High Intensity Support experience beneficial.
• Behaviour Support knowledge advantageous.

Responsibilities

• Deliver individualised supports in accordance with participant plans and goals.
• Promote independence, dignity and self-determination.
• Build respectful relationships with participants, families and stakeholders.
• Encourage community participation and social inclusion.
• Support participants to achieve NDIS goals.
• Provide personal care including hygiene, grooming and mobility assistance.
• Assist with community access, appointments and activities.
• Maintain a clean and safe home environment through domestic tasks.
• Accurately document shift notes, medications and observations.
• Follow WHS requirements and maintain participant privacy and rights.
• Communicate professionally and work collaboratively within the team.

Skills

Excellent communication

Interpersonal skills

Teamwork

Time management

Documentation

Person-centred practice

Mental Health experience

High Intensity Support

Behaviour Support knowledge

Independent work

Education

Certificate IV in Disability

Job description

Yes WeCare Services is a dedicated provider of disability support services, committed to empowering individuals to live fulfilling, independent, and meaningful lives.

We build strong, trusted relationships with our clients, their families, and carers, and we provide personalised support that helps people achieve their goals, experience their best selves, and actively participate in their communities.

Our services are founded on the principles of human rights, dignity, choice, and self-determination. We believe every individual has the right to make decisions about their own life, and we work alongside each person to support their unique aspirations, preferences, and vision for the future.

At Yes WeCare Services, we deliver compassionate, person-centred care that supports independence, inclusion, and wellbeing, helping every individual live the life they choose.

About Us :

Yes WeCare Services is a dedicated provider of disability support services, committed to empowering individuals to live fulfilling, independent, and meaningful lives.

We build strong, trusted relationships with our clients, their families, and carers, and we provide personalised support that helps people achieve their goals, experience their best selves, and actively participate in their communities.

Our services are founded on the principles of human rights, dignity, choice, and self-determination. We believe every individual has the right to make decisions about their own life, and we work alongside each person to support their unique aspirations, preferences, and vision for the future.

At Yes WeCare Services, we deliver compassionate, person-centred care that supports independence, inclusion, and wellbeing, helping every individual live the life they choose.

Our Mission

At Yes WeCare Services, our mission is to:

• Empower, encourage, and enable older people and people living with disability to enhance their quality of life with dignity, respect, and independence.
• Deliver person-centred support that recognises the whole individual and promotes their physical, emotional, social, and cultural wellbeing.
• Build strong, collaborative relationships with our clients, families, carers, and stakeholders by consistently meeting and exceeding expectations through high-quality, compassionate care.

Our Vision

Our vision is to create a resilient, inclusive, and empowered community where people living with disability have the opportunity, choice, and support to live fulfilling lives. Through strong partnerships and person-centred services, we strive to help every individual achieve their goals and reach their full potential.

Our Values

Empowerment

We support people to make informed choices, build confidence, and live as independently as possible.

Dignity

We treat every person with compassion, kindness, and respect, recognising their individuality and inherent worth.

Respect

We value diversity, embrace inclusion, and honour each person's culture, beliefs, preferences, and rights.

Trust

We build lasting relationships through honesty, reliability, transparency, and accountability.

Integrity

We act ethically, professionally, and responsibly in everything we do, always placing the needs of our clients first.

Innovation

We continually seek new ideas and better ways to deliver quality services, embracing continuous improvement to achieve positive outcomes for the people we support.

About You :

Certificate IV in Disability, Community Services, Individual Support or equivalent

Position Summary :

The Support Worker provides person-centred, high-quality support that enables participants to achieve their goals, maximise independence and live meaningful lives within their home and community.

Working in accordance with the NDIS Practice Standards, organisational policies and procedures, and all relevant legislation, the Support Worker promotes participant choice, dignity, inclusion and safety while maintaining the highest standards of professionalism.

Key Requirements :

• Experience supporting people with disability, aged care or community services (preferred).
• Excellent communication and interpersonal skills.
• Ability to work independently and within a team.
• Strong organisational and time management skills.
• Ability to maintain accurate documentation.
• Understanding of person-centred practice.
• Experience supporting participants with complex behaviours.
• Mental Health experience.
• High Intensity Support experience.
• Behaviour Support knowledge.
• Experience with manual handling equipment.
• Knowledge of Positive Behaviour Support practices.

Job Responsibility :

Participant Support

• Deliver individualised supports in accordance with participant care plans and goals.
• Promote independence, choice, dignity and self-determination.
• Build respectful and professional relationships with participants, families and stakeholders.
• Encourage community participation, social inclusion and skill development.
• Support participants to achieve their NDIS goals.

Personal Care

Provide support where required with:

• Personal hygiene and grooming
• Showering and dressing
• Toileting and continence care
• Medication assistance (within training and organisational policy)
• Meal preparation and nutrition
• Mobility and transfers using appropriate manual handling techniques

Community Access

Assist participants to:

• Attend appointments
• Participate in community activities
• Access education, employment and volunteering opportunities
• Complete shopping and errands
• Develop confidence and independence in the community

Domestic Assistance

Provide support with:

• General household cleaning
• Laundry and linen
• Meal preparation
• Grocery shopping
• Maintaining a clean, safe and healthy home environment

Documentation

• Complete shift notes before the end of every shift.
• Accurately record medication, incidents and participant observations.
• Report risks, incidents and concerns immediately.
• Maintain confidentiality of participant information.
• Ensure all documentation is accurate, factual and completed within required timeframes.

Health, Safety & Compliance

• Follow all WHS requirements and safe work practices.
• Maintain participant dignity, privacy and rights.
• Follow infection prevention and control procedures.
• Maintain mandatory compliance requirements.
• Report hazards, incidents and safeguarding concerns immediately.
• Participate in mandatory training and professional development.

Teamwork

• Communicate professionally with participants, families and colleagues.
• Attend meetings, supervision and training as required.
• Support a positive team culture.
• Work collaboratively with internal and external stakeholders.

Every employee of Yes We Care Support Services is expected to:

• Treat every participant with dignity, respect and compassion.
• Demonstrate honesty, integrity and professionalism.
• Take ownership and accountability for their work.
• Communicate respectfully and constructively.
• Be reliable, adaptable and solution-focused.
• Work collaboratively as part of a team.
• Maintain confidentiality at all times.
• Represent the organisation positively in the community.
• Act in accordance with the NDIS Code of Conduct and organisational values.

Job Functions :

Nurses

Job Benefits :

TBC

Selling Point :

TBC

Contact :

Sujeet Shrestha