Support Officer

Queensland Government; Sunshine Coast Regional; On-site; AUD 65,000 - 80,000; Full time

Job summary

The Support Officer role at Queensland Government provides efficient and confidential administrative support to the Business Support Officer (BSO) and the regional office.

You will respond to enquiries from internal and external clients, undertake record management duties, and assist management with strategic and operational planning and implementation of processes to ensure the effective operation of the region.

Qualifications

• Detailed knowledge and experience in delivering professional administrative services including financial and human resource management processes.
• High level attention to detail with ability to plan and prioritise tasks to meet deadlines.
• Excellent communication, negotiation and collaboration skills with internal and external stakeholders.

Responsibilities

• Provide efficient and confidential administrative support to the Business Support Officer (BSO) and the regional office.
• Respond to enquiries from internal and external clients.
• Undertake record management duties.
• Assist management with strategic and operational planning and implementation of processes to ensure regional effectiveness.

Skills

Admin services

Financial & HR processes

Attention to detail

Communication skills

Stakeholder collaboration

Customer service

Teamwork

Job description

The Support Officer provides efficient and confidential administrative support to the Business Support Officer (BSO) and the regional office. The role is required to respond to enquiries from internal and external clients, undertake record management duties, provide support with financial and human resource management processing activities, and assist management with strategic and operational planning and implementation of processes, to ensure the effective operation of the region.

We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes:

• Detailed knowledge, understanding and experience in the delivery of professional administrative services including financial and human resource management processes.
• Demonstrated high level attention to detail and the ability to plan and prioritise tasks to achieve required outcomes and meet deadlines.
• Demonstrated well developed communication, negotiation, consultation and collaboration skills and the ability to build and maintain productive relationships with internal and external stakeholders.
• A highly motivated, energetic and proactive approach to work and a proven commitment to the provision of high-quality customer service.
• Proven ability to work effectively both independently and as part of a collaborative team.
• Demonstrated commitment to implement practices which promote a fair and ethical workplace, employment equity, cultural diversity and occupational health and safety.

Mandatory/Special Conditions/Other Requirements

The following mandatory requirements, special conditions and/or other requirements apply to this role:

• The incumbent may be required to travel on official business and the possession of a C class driver's licence may be required.

Applications to remain current for 12 months.

Occupational group

Administration