Support Facilitator, Quality Support Program

ACECQA; Sydney; On-site; AUD 107,000 - 126,000; Full time

Job summary

ACECQA is seeking a Support Facilitator in New South Wales to lead professional learning for early education and care services. You will design and deliver tailored support to help services meet or exceed the National Quality Standard and National Regulations.

You will build culturally safe, collaborative relationships with services and other stakeholders to gain buy‑in and commitment. The role is full‑time and fixed‑term to 30 June 2027, based in NSW, Band 5 with salary range $106,584–$126,066.

Qualifications

• Experience in professional learning for children's education and care.
• Strong knowledge of the National Quality Framework and quality improvement.
• Excellent interpersonal, written and verbal communication skills.
• Willingness to travel regionally and hold a valid driver's licence.

Responsibilities

• Develop and deliver tailored professional learning and support to services.
• Build relationships with services and stakeholders to achieve outcomes.

Skills

Professional learning

Stakeholder engagement

Communication skills

Travel willingness

Education

Tertiary qualifications in children's education

Tools

MS Office

Job description

Support Facilitator, Quality Support Program

Support Facilitator, Quality Support Program

• Help children have the best start in life through high quality education & care.
• Improve outcomes for children and families in early education and care.
• Join an expert team working across governments at the national level.

About ACECQA

We want children in Australia to have the best start in life through quality education and care.

We provide national leadership on the implementation of the National Quality Framework (NQF) and collaborate with the Australian and state and territory governments to:

• implement changes that benefit children birth to 13 years-of-age and their families
• monitor and promote the consistent application of the Education and Care Services National Law across all states and territories
• support the early childhood education and care sector to improve quality outcomes for children

We strive for innovation and continuous improvement and are committed to keeping the sector and the community informed with the latest developments in early childhood education and care.

ACECQA is committed to being a child-safe organisation, implementing the National Principles for Child Safe Organisations and actively promoting the safety and wellbeing of children.

The Role

The Support Facilitator, Quality Support Program will focus on developing and delivering tailored professional learning and support to children's education and care services. Professional learning and support will be designed and delivered to support the building of each service's capability to meet or exceed the National Quality Standard (NQS) and the Children's Education and Care Services National Law and National Regulations. The Support Facilitator, Quality Support Program will also build and maintain culturally safe, collaborative, effective and genuine relationships with identified services and other relevant stakeholders to gain buy-in and commitment and to achieve program outcomes.

This role is full-time and fixed term to 30 June 2027 at ACECQA Band 5 ($106,584 - $126,066). This role is based in NSW.

About You

To be successful in this role you will need:

• Demonstrated experience in and contemporary knowledge of professional learning and support approaches within the children's education and care sector.
• Strong knowledge of and extensive experience in delivering children's education and care, the National Quality Framework and embedding quality improvement outcomes and compliance with legislation.
• Developed interpersonal, written and verbal communication skills, including a demonstrated ability to research and interpret information and communicate effectively across a diverse range of audiences, including developing and delivering presentations, resources and online learning.
• Proven ability to develop collaborative, positive and productive working relationships with internal and external stakeholders and negotiate with confidence to support program outcomes.
• Demonstrated ability to use a range of technologies and learn new systems quickly and efficiently. Tertiary qualifications in children's education and care, education and/or adult learning or an equivalent level of industry experience.
• Hold an applicable working with children check or have the ability to obtain one before employment.
• Ability to undertake frequent travel including regional and remote locations and hold a full driver's licence.

While not essential, the following attributes will greatly assist you in the role:

• Experience working with multiple service types including, early childhood settings (long day care and preschools/kindergartens), family day care and outside school hours care settings.
• Qualifications, training and/or experience in mentoring/coaching practices.

ACECQA is committed to removing barriers and opening up opportunities. As an employer we seek to ensure people with differing needs and abilities have the same opportunities to successfully gain skills, knowledge and experience through work, social activities, education and training irrespective of their age, disability, colour, race, gender, religion, sexuality, family responsibilities, or location. In particular, we are committed to improving opportunities and outcomes for Aboriginal and Torres Strait Islander peoples.

You must have the right to work and live in Australia to apply for this role.

The successful candidate will be required to consent to a national police check.

More information

If you have any questions about the role or recruitment process, please contact the Recruitment team at recruitment@ acecqa.gov.au.

Notice to agencies

ACECQA will not accept applications from any source other than directly from a candidate for this vacancy. Recruitment agencies must have received instructions from ACECQA in relation to a specific vacancy in order to submit applications on behalf of candidates.

ACECQA is collecting the information requested in the advertisement for the purpose of selection, recruitment and engagement of staff. ACECQA is authorised to do so by the Education and Care Services National Law. Please refer to our Privacy Policy which can be accessed at http://www.acecqa.gov.au/privacy-policy.