Support Coordinator - Mount Isa

uWorkin; Mount Isa City; On-site; AUD 48,000 - 61,000; Full time

Benefits offered by this job

Hourly rate + super

Salary packaging up to $15,900

Fitness passport

Flexible working arrangements

Career pathways and development

Employee Assistance Program

Job summary

Selectability in Mount Isa is seeking a Support Coordinator to help participants navigate the NDIS, interpret their packages, and connect them with the right services. You will empower participants to make choices and coordinate supports across government, community, and clinical providers.

The role requires strong communication, teamwork, and a commitment to best practices, with the flexibility to work in diverse communities. This is a permanent part-time position based in Mount Isa.

Qualifications

• NDIS knowledge is desirable.
• Excellent communication skills.
• Commitment to best practice.
• Experience working in a team environment.
• Ability to engage consumers quickly and effectively.
• Ability to work with culturally and linguistically diverse communities.

Responsibilities

• Support participants to navigate NDIS and interpret their packages.
• Coordinate a variety of services to support community living.
• Engage with participants' key stakeholders (government agencies, providers, families).
• Help participants strengthen their ability to coordinate their own supports.

Skills

NDIS knowledge

Excellent communication

Teamwork

Consumer engagement

Cultural competence

Education

Certificate IV in Mental Health

Job description

Job Description

As a Support Coordinator you will work closely with participants to navigate the NDIS and interpret their individual packages; it is your role to ensure they are getting the most out of their NDIS plans.

• supporting and empowering participants to make their own choices as to how they want to lead their lives
• coordinating a variety of services for participants to support them to live fulfilling and meaningful lives within the community
• engage with and managing participants key stakeholders (including government agencies, community and clinical service providers and families), you will ensure that the supports and services are leveraged, not duplicated
• working with participants to strengthen their ability to coordinate their own supports to live their best life

About the Employer

selectability is a not-for-profit charity with a primary focus of improving mental wellbeing and contributing to suicide prevention across regional Queensland.

We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety, and residential aged care in the Lower Gulf.

selectability is committed to creating safe environments where young people feel protected, respected and heard. The successful applicant will be responsible for quality service delivery to young people, recipients, older persons, families, and the community within selectability.

We value lived experience, cultural knowledge and diversity within our workforce as part of strengthening safe and inclusive practice.

About the Candidate

• possess a working knowledge of the NDIS (is desirable)
• excellent communication skills
• a commitment to best practice
• experience working in a team environment
• the ability to quickly and effectively engage consumers
• the ability to work with culturally and linguistically diverse communities & individuals

Role Requirements

• certificate IV in Mental Health (desirable)
• a current minimum P1 "C" class Queensland driver's licence
• a currently registered, roadworthy, and fully comprehensive insured vehicle
• first Aid and CPR certificates (ability to obtain)
• a Positive Notice Working with Children (blue card) (ability to obtain)
• NDIS Worker Screening Clearance (ability to obtain)
• NDIS Worker Orientation Module 'Quality, Safety & You'

Work Environment

This is a permanent part- time position based in Mount Isa.

We offer a range of benefits including:

• hourly rate of $34.58 to $44.58 (base rate) + super
• up to $15,900 FBT salary packaging benefits
• access to fitness passport
• flexible working arrangements
• career pathways and opportunities for development
• employee Assistance Program offering confidential counselling support for employees