Support Coordinator - Mackay

Community Solutions Apprenticeship and Traineeship Vacancies; Mackay Regional; Sur place; AUD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Salary packaging benefits

Pre-tax car purchase options

Private health insurance discounts

Fitness Passport discounts

6 weeks parental leave

Employee Assistance Program (EAP)

Rewards and Recognition program

Induction and learning opportunities

Résumé du poste

Community Solutions Apprenticeship and Traineeship Vacancies – Mackay QLD seeks an NDIS Support Coordinator to help participants achieve greater independence by assessing needs and coordinating supports. You will work with participants to maximise NDIS plans and address barriers with action plans.

You will build relationships with participants and families, negotiate with providers, and manage billing targets while maintaining strong administration and IT skills, especially Excel.

Qualifications

• Experience with NDIS plans/budgets and ability to interpret facets of NDIS funding.
• Experience with billing targets and case noting.
• Strong administration skills and IT capability including Excel.

Responsabilités

• Build strong relationships with participants, families and providers.
• Drive to visit participants as required and coordinate supports.
• Assist participants in negotiating with providers on what is offered and NDIS budget allocation.
• Work with billable hours and targets and ensure service agreements are completed.
• Take a holistic approach to capacity building and addressing barriers for participants.

Connaissances

NDIS knowledge

Billing targets

Administrative skills

IT skills

People person

Disability sector experience

Time management

Outils

Excel

Description du poste

Community Solutions Apprenticeship and Traineeship Vacancies – Mackay QLD

Full time

3d ago , from Community Solutions Apprenticeship and Traineeship Vacancies

• Increase your take-home pay with Salary Packaging
• Join our supportive team with opportunity to up-skill and grow

About Us

Community Solutions Groupmakes a difference in people’s lives - supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver Support Coordination, Behaviour Support and Psychology services that support the wellbeing and independence of individuals, families and communities across Queensland, Victoria and New South Wales.

About the Role

We are looking for an NDIS Support Coordinator to join our team. In this role, you will help NDIS participants achieve greater independence by assessing their individual needs and identifying the necessary services and supports to reach their goals. You will work closely with participants to coordinate their supports, ensure they maximize their NDIS plans, and address any barriers by implementing action plans.

Other key duties will include:

• Building strong relationships with participants, their families and external service providers
• Driving as required to visit participants
• Helping participants to negotiate with providers about what they will offer and helping them to understand the cost they will need to allocate from their NDIS budget
• Working with billable hours and targets
• Ensuring service agreements are completed
• Taking a holistic approach to capacity building and helping participants to break down and address their barriers

What you will bring to the role:

• Previous experience working with, and athoroughunderstanding of, theNDISand the ability to understand facets ofNDIS Plans/Budgets
• Experience with billing targets and case noting
• High leveladministration experience,compliance capabilities andIT skills- particularly with Excel
• You are a truepeople person,preferably with demonstrated disability sector experience and withthe ability to motivate and build rapport with participants, their families and service providers
• Abusiness mindsetand a customer service focus
• Excellenttime managementand prioritisation skills withhigh-level organisation skills

Benefits and Perks

• Salary Package up to$15,900of your annual salary tax free, and additional$2,650for meal and entertainment expenses
• Use your pre-tax income to purchase a new or used car, saving on both the purchase price and running costs
• Discounts on Corporate Private Health Insurance, selected Kia vehicles and white goods at Harvey Norman
• Discounted family gym memberships throughFitness Passport
• Supportive induction and learning opportunities
• 6 week’s paid parental leave for primary carer
• Free coaching and counselling through our Employee Assistance Program
• Reward and Recognition Program

Community Solutions encourages applications from people of all ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, CALD (Culturally and Linguistically Diverse), the LGBTQI+ community, and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs.