Support Coordinator

Disability Connect Victoria; Warragul; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

Warragul office

Flexible arrangements

Job summary

Disability Connect Victoria in Warragul is seeking an experienced Support Coordinator for a 15-month fixed-term maternity leave cover. The role is hybrid, combining office-based and remote work while supporting participants across the Gippsland region.

You will manage a caseload, help participants understand their plans, connect with providers, and document every step. The successful candidate will have strong communication, be well organised, and able to work independently within a supportive

Qualifications

• Experience in Support Coordination or a similar NDIS role.
• Good understanding of the NDIS and participant plans.
• Ability to manage own caseload and priorities.
• Strong communication and relationship-building skills.
• Organised and able to work independently.
• Good written documentation and computer skills.

Responsibilities

• Manage a caseload of NDIS participants.
• Support participants to understand and implement their NDIS plans.
• Connect participants with suitable providers and community supports.
• Build strong relationships with participants, families, providers and stakeholders.
• Monitor plan utilisation and participant outcomes.
• Assist with plan reviews and gathering supporting information.
• Maintain accurate case notes and documentation.
• Work collaboratively with internal and external stakeholders.

Skills

Support Coordination

NDIS knowledge

Communication

Documentation

Independent work

Tools

Computer skills

Job description

Support Coordinator

Warragul VIC | Hybrid 15 Month Fixed-Term Contract | Maternity Leave Cover

We are looking for an experienced Support Coordinator to join our team in Warragul on a 15-month fixed-term contract, providing maternity leave cover.

This is a hybrid role, offering a mix of office-based and work-from-home arrangements while supporting participants across the Gippsland region.

About the role

As a Support Coordinator, you will work closely with NDIS participants to help them understand and implement their plans, connect with suitable services and supports, and build their confidence to navigate the NDIS.

Your responsibilities will include:

• Managing a caseload of NDIS participants
• Supporting participants to understand and implement their NDIS plans
• Connecting participants with suitable providers and community supports
• Building strong relationships with participants, families, providers and other stakeholders
• Monitoring plan utilisation and participant outcomess>
• Assisting with plan reviews and gathering supporting information
• Maintaining accurate case notes, records and documentation
• Working collaboratively with internal and external stakeholders

About you

We are looking for someone who:

• Has experience in Support Coordination or a similar NDIS role
• Has a good understanding of the NDIS and participant plans
• Is confident managing their own caseload and priorities
• Has strong communication and relationship-building skills
• Is organised and comfortable working independently
• Has good written documentation and computer skills
• Takes a practical and participant-focused approach to their work

What we offer

• 15-month fixed-term maternity leave contract
• Hybrid working arrangements
• Warragul-based office
• Supportive and experienced team
• Opportunity to work with participants across the Gippsland region
• Flexible working environment

This role would suit an experienced Support Coordinator looking for a stable fixed-term opportunity with flexibility and the ability to manage their work independently.