Support Coordinator

Home Group; The District Council of Lower Eyre Peninsula; Hybrid; AUD 47,000 - 57,000; Full time

Benefits offered by this job

34 days leave (rising to 39)

Health cash plan (£1140+)

Pension match up to 7%

Life insurance 3x basic salary

Instant pay with Stream

Discounts on shops and holidays

Job summary

Home Group is seeking a dedicated individual to support customers with complex needs to live more independently. You will lead planning, coordinate staff, and work with multi-agency teams to safeguard and empower clients, while helping them progress towards moving on into the community.

The role emphasizes person-centred care, collaboration, and resilience, with occasional work-from-home flexibility for administrative tasks. A Level 3 Diploma in Care is required or you are willing to pursue it.

Qualifications

• Passion and experience in supporting others in a housing setting.
• Level 3 Diploma in Care or equivalent (or willing to work towards it).
• Experience assessing referrals and coordinating support.

Responsibilities

• Lead support planning and coordinate our Support Workers to deliver person-centred support.
• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads.
• Support Customers with daily tasks like budgeting, cooking and attending appointments.
• Work with multi-agency teams to safeguard and empower our customers.
• Help customers build independence and prepare for their move-on into the community.

Skills

Empathy

Self-motivation

Education

Level 3 Diploma in Care or equivalent

Job description

• Salary £27.500 per annum plus 34 days leave (rising to 39) and Health Cash Plan worth over £1140

• Salary £27.500 per annum plus 34 days leave (rising to 39) and Health Cash Plan worth over £1140

Home, a place where you belong

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

What You’ll Do

• Lead support planning and coordinate our Support Workers to deliver person-centred support
• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
• Support Customers with daily tasks like budgeting, cooking and attending appointments
• Work with multi-agency teams to safeguard and empower our customers
• Help customers build independence and prepare for their move-on into the community

Why join us

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role

You have

• Passion and experience in supporting others ideally in a supported housing setting
• Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)
• Experience assessing referrals and coordinating support
• The ability to work under your own initiative, remain calm under pressure and have a resilient approach

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• You’ll work Monday to Friday, you’ll also have a flexibility to work from home occasionally to focus on administrative tasks when needed.
• Optional sleep-in shifts may be available from time to time,
• At North Tyneside LD, you will work with customers and coordinate staff to deliver the best quality of support possible.
• Although you’ll be lone working, we’ll meet regularly to discuss support.
• You need an Enhanced with barring list (we pay)
• You’ll work across two services, Beacon and Stephenson Street, located within 5 minutes walk of each other, you’ll also have an opportunity to occasionally support customers at our outreach properties.

What’s in it for you?

• 34 days leave, rising to 39 (this includes bank holidays and a “me day”)
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more

Finally

For reasonable adjustments email [email protected].