Support Coordinator

Community Solutions Apprenticeship and Traineeship Vacancies; Hervey Bay; On-site; AUD 83,000 - 102,000; Full time

Benefits offered by this job

Salary Packaging up to $15,900 tax‑fee

Meal and entertainment budget $2,650

Pre-tax car purchase

Private health insurance discounts

Kia vehicle discounts

Fitness Passport gym discounts

6 weeks paid parental leave

Employee Assistance Program

Reward and Recognition Program

Job summary

Community Solutions is seeking an NDIS Support Coordinator in Hervey Bay, QLD. The role focuses on coordinating supports, maximizing NDIS plans, and addressing barriers to independence for participants.

You will build strong relationships with participants, families and providers while managing budgets and service agreements. The ideal candidate has experience with the NDIS, billing targets, and strong administration/IT skills, especially Excel, with a people-oriented approach and disability

Qualifications

• Experience with the NDIS and understanding of Plans/Budgets.
• Experience with billing targets and case noting.
• High level administration experience and IT skills, especially Excel.
• People-focused with disability sector experience.
• Business mindset with customer service focus.
• Excellent time management and high-level organisation skills.

Responsibilities

• Building strong relationships with participants, their families and external service providers.
• Driving as required to visit participants.
• Helping participants to negotiate with providers about costs from their NDIS budget.
• Working with billable hours and targets.
• Ensuring service agreements are completed.
• Taking a holistic approach to capacity building and addressing barriers.

Skills

NDIS

Billing targets

Administration

Excel

IT skills

People skills

Disability sector experience

Time management

Organisational skills

Job description

Community Solutions Apprenticeship and Traineeship Vacancies – Hervey Bay QLD

$92,286 - $92,286 a year

Full time

• Full-time permanent position in Hervey Bay
• Increase your take-home pay with Salary Packaging
• Join our supportive team with opportunity to up-skill and grow

About Us

Community Solutions Groupmakes a difference in people’s lives - supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver a broad range of services focused on the wellbeing and independence of individuals, families and communities across Queensland, Victoria and New South Wales.

About the Role

We are looking for an NDIS Support Coordinatorto join our team. In this role, you will help NDIS participants achieve greater independence by assessing their individual needs and identifying the necessary services and supports to reach their goals. You will work closely with participants to coordinate their supports, ensure they maximize their NDIS plans, and address any barriers by implementing action plans.

Other key duties will include:

• Building strong relationships with participants, their families and external service providers
• Driving as required to visit participants
• Helping participants to negotiate with providers about what they will offer and helping them to understand the cost they will need to allocate from their NDIS budget
• Working with billable hours and targets
• Ensuring service agreements are completed
• Taking a holistic approach to capacity building and helping participants to break down and address their barriers

What you will bring to the role:

• Previous experience working with, and athoroughunderstanding of, theNDISand the ability to understand facets ofNDIS Plans/Budgets
• Experience with billing targets and case noting
• High leveladministration experience,compliance capabilities andIT skills- particularly with Excel
• You are a truepeople person,preferably with demonstrated disability sector experience and withthe ability to motivate and build rapport with participants, their families and service providers
• Abusiness mindsetand a customer service focus
• Excellenttime managementand prioritisation skills withhigh-level organisation skills

Benefits and Perks

• Salary Package up to$15,900of your annual salary tax free, and additional$2,650for meal and entertainment expenses
• Use your pre-tax income to purchase a new or used car, saving on both the purchase price and running costs
• Discounts on Corporate Private Health Insurance, selected Kia vehicles and white goods at Harvey Norman
• Discounted family gym memberships throughFitness Passport
• Supportive induction and learning opportunities
• 6 week’s paid parental leave for primary carer
• Free coaching and counselling through our Employee Assistance Program
• Reward and Recognition Program

Intrigued?

We’d love to hear from you.

Community Solutions encourages applications from people of all ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, CALD (Culturally and Linguistically Diverse), the LGBTQI+ community, and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs.