Supply Chain Operations and Business Analyst

Pierre Fabre; North Sydney Council; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid working conditions

Employee assistance program

Free skin check annually

Great Place to Work certification

Job summary

Pierre Fabre Australia is seeking a Supply Chain Operations and Business Analyst to drive data‑driven planning, inventory management and cross‑function collaboration across ANZ. The role combines analytics with hands‑on supply chain execution to ensure product availability and customer service excellence, while supporting growth and profitability.

You will build dashboards, contribute to S&OP activities, coordinate inbound supply with NZ operations and contract manufacturers, and manage key

Qualifications

• Bachelor’s degree in business, Supply Chain, Commerce, Analytics or related discipline.
• Minimum two years' experience in Supply Chain, Planning, Demand Planning, S&OP, Customer Operations or Business Analytics.
• Experience analysing data and developing actionable business insights.
• Experience working with ERP and planning systems.
• Strong proficiency in Microsoft Excel, including advanced reporting and data analysis capabilities.
• Experience working with inventory management, logistics providers or supply chain operations.
• Experience with SAP is advantageous.
• Experience in the pharmaceutical, healthcare, FMCG or consumer goods sectors is highly regarded.

Responsibilities

• Analyse supply chain, inventory, sales and service level data to identify trends, risks and improvement opportunities around service, cost and efficiency.
• Develop and maintain reporting dashboards, KPI tracking and business performance analysis to support decision making.
• Support the monthly Supply & Operations Planning (S&OP) process through demand analysis, inventory reviews and supply planning activities.
• Manage replenishment planning and stakeholder engagement for key business partners including New Zealand operations and contract manufacturing partners.
• Coordinate inbound supply activities, monitor shipment performance and proactively manage supply chain risks.
• Support product launches and lifecycle changes to ensure supply readiness and successful execution.
• Manage key customer order fulfilment processes, ensuring high service levels and alignment to forecast demand.
• Build and maintain strong relationships with logistics providers, contract manufacturers, customers and internal stakeholders.

Skills

Analytical thinking

Problem-solving

Stakeholder management

Communication skills

Planning and prioritisation

Detail-oriented

Data analysis

Education

Bachelor’s degree in business, Supply Chain, Commerce, Analytics or related discipline

Tools

Microsoft Excel

SAP

Job description

Supply Chain Operations and Business Analyst

Pierre Fabre is a French pharmaceutical company, and pioneer in dermo-cosmetics with notably iconic brands, Avène and Klorane. With more than 10,000 employees worldwide, the company has subsidiaries in 42 countries.

Nature is at the heart of our approach at Pierre Fabre, to explore and innovate for health care and beauty. A company with strong values, our purpose is at the core of our commitment to inspire our work every day. “Every time we care for a single person, we make the whole world better.

Why should you join our team?

There are many benefits for working for Pierre Fabre Australia these include but are not limited to:

Hybrid working conditions

Access to employee assistance program

Free skin check annually

Pierre Fabre Australia is certified as a 'Great Place to Work' 2026-2027 through the trust index!

KEY ACCOUNTABILITIES:

Reporting to the Head of Supply Chain, the Supply Chain Operations and Business Analyst is integral to delivering exceptional customer service, maintaining supply continuity, and driving operational excellence across the Pierre Fabre Australia and New Zealand supply chain network. The role combines supply chain planning, business analytics, inventory management, customer operations, and cross-functional project support to ensure products are available for customers while supporting business growth and profitability.

The successful candidate will use data-driven insights to identify opportunities, manage supply risks, support S&OP activities, and contribute to continuous improvement initiatives across the business

In addition to the above, day-to-day activities will include:

Analyse supply chain, inventory, sales and service level data to identify trends, risks and improvement opportunities around service, cost and efficiency.

Develop and maintain reporting dashboards, KPI tracking and business performance analysis to support decision making.

Support the monthly Supply & Operations Planning (S&OP) process through demand analysis, inventory reviews and supply planning activities.

Manage replenishment planning and stakeholder engagement for key business partners including New Zealand operations and contract manufacturing partners.

Coordinate inbound supply activities, monitor shipment performance and proactively manage supply chain risks.

Support product launches and lifecycle changes to ensure supply readiness and successful execution.

Manage key customer order fulfilment processes, ensuring high service levels and alignment to forecast demand.

Build and maintain strong relationships with logistics providers, contract manufacturers, customers and internal stakeholders.

The right candidate will possess the following skills and experience:

Education

Bachelor’s degree in business, Supply Chain, Commerce, Analytics or a related discipline.

Experience

Minimum two years' experience in Supply Chain, Planning, Demand Planning, S&OP, Customer Operations or Business Analytics.

Experience analysing data and developing actionable business insights.

Experience working with ERP and planning systems.

Strong proficiency in Microsoft Excel, including advanced reporting and data analysis capabilities.

Experience working with inventory management, logistics providers or supply chain operations.

Experience with SAP is advantageous.

Experience in the pharmaceutical, healthcare, FMCG or consumer goods sectors is highly regarded

Personal and Professional Skills

Exceptional analytical and problem-solving capabilities.

Strong attention to detail with the ability to work accurately across large data sets.

Advanced stakeholder management and collaboration skills.

Ability to perform effectively in a fast-paced and changing environment.

Excellent communication skills, both verbal and written.

Highly organised with strong planning and prioritisation abilities.

Self-motivated, proactive and eager to learn and improve.

Results-driven with a strong sense of accountability and ownership.

Commitment to customer service excellence and continuous improvement.

Forward-thinking and responsive to business challenges and changing priorities.