Supply Chain DC Operations Coordinator

Isuzu Australia Ltd; City of Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Additional leave days

Health and wellbeing initiatives

Mentorship and career development

Job summary

Isuzu Australia Ltd is seeking a motivated Supply Chain DC Operations Coordinator to support the national parts distribution centre in Truganina. You will handle warehouse administration, inventory integrity, dealer credits, inbound shipments, and performance reporting while working with our 3PL and internal stakeholders.

The role offers hybrid work arrangements, with full-time office presence initially and two days from home after six months, plus market-leading remuneration and wellbeing

Qualifications

• Experience in warehouse operations, distribution centre administration or inventory control
• Strong investigation and problem solving to resolve discrepancies
• Excellent data accuracy and record-keeping
• Good computer skills with warehouse management systems, spreadsheets and reports
• Strong organisational and time management skills with multiple priorities
• Experience in automotive or commercial vehicle parts industry is advantageous

Responsibilities

• Coordinate and process dealer credit claims, stock returns and annual dealer stock swaps.
• Investigate warehouse and supplier discrepancies, manage NCRs and coordinate corrective actions.
• Process inbound shipment documentation and maintain records for local and international parts deliveries.
• Support inventory integrity initiatives including stock investigations and cycle counts.
• Monitor inbound warehouse KPIs and identify performance improvement opportunities.
• Collaborate with 3PL to resolve operational issues and maintain efficient processes.
• Assist with administration and coordination of distributor orders, freight, and shipping documents.
• Prepare operational reports and support audits, quality requirements, and compliance activities.

Job description

For 37 consecutive years, we’ve been Australia’s leading truck brand, built on a foundation of reliability, innovation, and a workplace culture that consistently ranks among the best for employee engagement. Our leadership in the market is backed by decades of experience, a strong national network, and exceptional service support.

Our product range spans light to heavy duty trucks, featuring advanced engine technology and comprehensive safety systems. We proudly market, distribute, and support Isuzu Trucks and Isuzu Power Solutions across Australia.

We are looking for a motivated and detail oriented Supply Chain DC Operations Coordinator to join our Supply Chain team at our Truganina head office.

About The Role

Reporting to the Distribution Centre Manager, you will play a key role in supporting the efficient operation of our national parts distribution centre. This varied role combines warehouse administration, inventory integrity, dealer credits, inbound shipment processing and operational performance reporting. You'll work closely with our third-party logistics provider, suppliers, dealer network and internal stakeholders to resolve discrepancies, improve processes and maintain high standards of accuracy and service.

You’ll also have the opportunity to contribute to warehouse improvement projects, investigate operational issues and help drive improvements in distribution centre performance.

Coordinate and process dealer credit claims, stock returns and annual dealer stock swaps in accordance with company policies and agreed timeframes.

Investigate warehouse and supplier discrepancies, manage non-conformance reports (NCRs) and coordinate corrective actions to resolve issues and prevent recurrence.

Process inbound shipment documentation and maintain accurate records for local and international parts deliveries.

Support inventory integrity initiatives, including stock investigations, cycle counts, location management and warehouse improvement projects.

Monitor and report on inbound warehouse KPIs, identifying performance trends and opportunities to improve productivity, receiving accuracy and processing times.

Work closely with our third-party logistics provider to resolve operational issues and maintain efficient warehouse processes.

Assist with the administration and coordination of international distributor orders, freight arrangements and shipping documentation.

Prepare operational reports and support warehouse audits, quality requirements and compliance activities.

Liaise with dealers, suppliers and internal stakeholders to resolve enquiries and ensure timely, accurate communication.

Identify and contribute to continuous improvement initiatives that enhance warehouse efficiency, inventory accuracy and customer service.

About You

We're looking for someone who enjoys solving problems, has a strong eye for detail and takes pride in keeping operations running smoothly. In this role, you'll be comfortable working across multiple priorities, investigating discrepancies and collaborating with different teams to achieve positive outcomes.

Ideally, you’ll bring:

Experience in warehouse operations, distribution centre administration, inventory control or a related supply chain environment.

Strong investigative and problem-solving skills, particularly in identifying and resolving inventory or operational discrepancies.

Excellent attention to detail and a commitment to maintaining accurate data and records.

Good computer skills and confidence working with warehouse management systems, spreadsheets and operational reports.

Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines.

Previous experience in the automotive or commercial vehicle parts industry, working with third-party logistics providers or supporting warehouse performance reporting would be highly regarded.

Initially this role will be based full time in our office in Truganina, moving to 2 days working from home after 6 months.

Why join Isuzu?

At Isuzu Australia, we don’t just lead the market, we lead with people. Joining Isuzu means becoming part of a globally recognised brand that is also Australia’s market leader. This is your opportunity to contribute to something bigger.

Market Leading Remuneration

Enjoy a competitive salary and generous financial benefits designed to recognise your contribution.

Wellbeing and Flexibility

Benefit from a hybrid work model, additional leave days, volunteer opportunities, and health and wellbeing initiatives that genuinely support work life balance.

Career Growth and Development

We invest in our people through structured learning programs, mentorship from experienced leaders, and a strong focus on internal promotion, giving you a clear pathway to progress.

Perks and Positive Culture

From a vibrant social club and monthly events to quarterly awards and interactive national meetings, we celebrate wins and celebrate each other. Our culture is not just words, it is why our people choose to stay.

We are proud to be an equal opportunity employer and value the unique perspectives each person brings. If you require any adjustments in the recruitment process such as alternative interview formats, assistive technology, or additional time, please let us know when you apply so we can support you.

Join us at Isuzu Australia and help keep Australia moving.

Drive your career forward with Australia’s #1 Truck Brand.