Supply Chain Business Data Manager

Greencross Vets; Sydney; Hybrid; AUD 110,000 - 150,000; Full time

Job summary

Greencross invites applications for a Supply Chain Business Data Manager based in North Ryde. You will safeguard Master Data, EDI, and align supply chain systems with business outcomes, while partnering with IT and business teams to drive ERP improvements.

You will lead change initiatives, deliver training, and drive data-driven improvements across complex environments, influencing senior stakeholders in a fast-paced retail context.

Qualifications

• 5+ years in supply chain, data, or systems in complex environments.
• Experience delivering supply chain projects in FMCG/retail is preferred.
• Strong stakeholder management and communication skills.
• Proven ability to lead change and drive improvements.
• Bachelor's degree in business, information systems, or related field.
• Experience with agile methodologies and tools.

Responsibilities

• Own end-to-end management of Master Data and EDI to align supply chain systems with business outcomes.
• Establish and enforce data integrity, compliance, and stakeholder approval for solutions.
• Drive continuous improvement to streamline workflows and system performance.
• Create and maintain a strategic roadmap for supply chain process evolution.
• Lead EDI program development and implementation with stakeholders.
• Govern project delivery, ensure SOPs are up-to-date, plan go-live, and manage post go-live capacity.
• Collaborate with stakeholders and Change Leaders to define needs and ensure effective training.

Skills

Supply Chain

Data management

Stakeholder management

Agile methodologies

Project coordination

Education

Bachelor's degree in business or IT

Tools

ERP systems

Job description

Greencross Pet Wellness Company is Australia’s leading pet care network, bringing together Petbarn, Greencross Vets, Animal Emergency Hospitals and other specialist pet services. Our purpose is to make the world a happier place through the love of pets, and we are building a high-performing, caring and customer-focused culture where our people can thrive.

Job Description

We currently have an opportunity within our Supply Chain team for a Supply Chain Business Data Manager. This key role is responsible for safeguarding the integrity, efficiency, and reliability of all processes and systems of Master Data, EDI and bringing together the broader business and IT teams to ensure Supply Chain business Systems are best aligned to deliver business outcomes.

Based in our North Ryde Support Office and reporting to the GM of Replenishment and Planning, this role will be instrumental in supporting our MDM and ERP Implementation and facilitating change whilst providing training and support to end users.

What You’ll Do

You will have ownership of projects and delivery including:

• End to end accountability for the effective management of Master Data, EDI and bringing together the Business and IT teams to ensure Supply chain business systems are suited to deliver business outcomes
• Integrity & Oversight: Establish and enforce standards that guarantee accuracy, compliance, and across all project touchpoints. Ensure that solutions are sustainable and approved by all stakeholders in a timely manner.
• Continuous Improvement: Drive initiatives that streamline workflows, reduce inefficiencies, and enhance system performance, leveraging data-driven insights.
• Roadmap Development: Create and maintain a strategic roadmap for supply chain process evolution, aligning with business objectives and future growth.
• EDI: lead the EDI program development and implementation of all other stakeholders related to rollout and key service measures.
• Projects: Govern the team’s role in supporting internal Project to ensure that SOP’s are complete and up to date, the team are capable of delivering their role over go live and lead post go live prioritisation and capacity management
• Change Management: Work with business Stakeholders and Change Leaders to define needs and develop requirements and tool specifications and work with the IT teams to produce/implement solutions whilst training and supporting end users.

Qualifications

About You

You are an experienced Supply Chain professional who thrives in complex, fast-paced environments. You bring strong judgement, deep expertise and the confidence to influence senior stakeholders in a matrixed model.

• At least 5 years of experience in a Supply Chain, team with experience in managing projects, data and systems in a complex and dynamic environment.
• Experience in delivering various Supply Chain projects, ideally in FMCG or retail environments
• Passionate about supply chain and able to build credibility across a range of disciplines.
• Exceptional stakeholder management and communication skills; able to inspire and influence teams and senior leaders.
• Ability to prioritize, assign and manage work activities, meet deadlines and develop reporting in a timely and effective manner.
• Bachelor's degree in business, information systems, or a related field.
• Proven experience in delivering solutions using agile methodologies and tools.

Additional Information

Why Join Us?

This is an opportunity to play a visible, enterprise-level role in shaping the future of projects, and organisational effectiveness at Greencross. You will work closely with senior leaders, influence meaningful business outcomes and help build capability across a purpose-led organisation that exists to make the world a happier place through the love of pets.

You will join a fast paced, service-oriented Supply Chain function that is focused on partnering with the business, lifting capability and creating better experiences for our customers.

If you have strong experience in Supply Chain within a fast-paced retail/FMCG environment who combines commercial acumen, trusted influence and genuine care for people, we would love to hear from you.

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