Supply Chain Business Data Manager

Petbarn; Sydney; On-site; AUD 140,000 - 180,000; Full time

Job summary

Greencross Pet Wellness Company is seeking a Supply Chain Business Data Manager based at the North Ryde Support Office to safeguard Master Data, EDI, and alignment between business and IT teams to deliver strong supply chain outcomes. You will support MDM and ERP implementation, provide end-user training, and govern projects ensuring SOPs are current and go-live priorities are managed.

This is an enterprise‑level role reporting to the GM of Replenishment and Planning, offering influence across

Qualifications

• 5+ years in supply chain roles with project, data and systems experience.
• Experience delivering supply chain projects in FMCG or retail.
• Strong stakeholder management and communication; able to influence leaders.
• Ability to prioritise, assign, manage work, and develop reporting in a timely manner.
• Bachelor's degree in business or information systems.

Responsibilities

• End to end accountability for master data, EDI, and aligning business and IT to deliver outcomes.
• Establish and enforce standards for accuracy and compliance across project touchpoints.
• Drive continuous improvement to streamline workflows and enhance system performance.
• Create and maintain a strategic roadmap for supply chain process evolution.
• Lead the EDI program development and rollout with stakeholders.
• Govern project roles to ensure SOPs are current and post go-live priorities are managed.
• Work with stakeholders and Change Leaders to define needs and train end users.

Skills

Supply chain experience

Project management

Data and systems

Stakeholder management

Agile methodologies

Education

Bachelor's degree in business or information systems

Tools

ERP systems

Job description

Company Description

Greencross Pet Wellness Company is Australia’s leading pet care network, bringing together Petbarn, Greencross Vets, Animal Emergency Hospitals and other specialist pet services. Our purpose is to make the world a happier place through the love of pets, and we are building a high-performing, caring and customer-focused culture where our people can thrive.

Company Description

Greencross Pet Wellness Company is Australia’s leading pet care network, bringing together Petbarn, Greencross Vets, Animal Emergency Hospitals and other specialist pet services. Our purpose is to make the world a happier place through the love of pets, and we are building a high-performing, caring and customer-focused culture where our people can thrive.

Job Description

We currently have an opportunity within our Supply Chain team for a Supply Chain Business Data Manager. This key role is responsible for safeguarding the integrity, efficiency, and reliability of all processes and systems of Master Data, EDI and bringing together the broader business and IT teams to ensure Supply Chain business Systems are best aligned to deliver business outcomes.

Based in our North Ryde Support Office and reporting to the GM of Replenishment and Planning, this role will be instrumental in supporting our MDM and ERP Implementation and facilitating change whilst providing training and support to end users.

What You’ll Do

You Will Have Ownership Of Projects And Delivery Including

• End to end accountability for the effective management of Master Data, EDI and bringing together the Business and IT teams to ensure Supply chain business systems are suited to deliver business outcomes
• Integrity & Oversight: Establish and enforce standards that guarantee accuracy, compliance, and across all project touchpoints. Ensure that solutions are sustainable and approved by all stakeholders in a timely manner.
• Continuous Improvement: Drive initiatives that streamline workflows, reduce inefficiencies, and enhance system performance, leveraging data-driven insights.
• Roadmap Development: Create and maintain a strategic roadmap for supply chain process evolution, aligning with business objectives and future growth.
• EDI: lead the EDI program development and implementation of all other stakeholders related to rollout and key service measures.
• Projects: Govern the team’s role in supporting internal Project to ensure that SOP’s are complete and up to date, the team are capable of delivering their role over go live and lead post go live prioritisation and capacity management
• Change Management: Work with business Stakeholders and Change Leaders to define needs and develop requirements and tool specifications and work with the IT teams to produce/implement solutions whilst training and supporting end users.

Qualifications

About You

• At least 5 years of experience in a Supply Chain, team with experience in managing projects, data and systems in a complex and dynamic environment.
• Experience in delivering various Supply Chain projects, ideally in FMCG or retail environments
• Passionate about supply chain and able to build credibility across a range of disciplines.
• Exceptional stakeholder management and communication skills; able to inspire and influence teams and senior leaders.
• Ability to prioritize, assign and manage work activities, meet deadlines and develop reporting in a timely and effective manner.
• Bachelor's degree in business, information systems, or a related field.
• Proven experience in delivering solutions using agile methodologies and tools.

Additional Information

Why Join Us?

This is an opportunity to play a visible, enterprise-level role in shaping the future of projects, and organisational effectiveness at Greencross. You will work closely with senior leaders, influence meaningful business outcomes and help build capability across a purpose-led organisation that exists to make the world a happier place through the love of pets.

You will join a fast paced, service-oriented Supply Chain function that is focused on partnering with the business, lifting capability and creating better experiences for our customers.

If you have strong experience in Supply Chain within a fast-paced retail/FMCG environment who combines commercial acumen, trusted influence and genuine care for people, we would love to hear from you.

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