Supervisor - Ground E OPD

Queensland Government; Brisbane; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Family-friendly environment

Salary packaging

Professional development allowances

Leave entitlements

Employee wellness programs

Job summary

Queensland Government’s Princess Alexandra Hospital Division of Cancer Services is seeking an experienced administration professional to lead the coordination and scheduling of new-to-service Radiation Oncology appointments. You will supervise Administration Officers, oversee daily operations, and drive improvements to administrative processes to support efficient, patient-centred care.

You will work with multidisciplinary teams to ensure compliance with Queensland Health policies, delivering

Qualifications

• Organised and proactive administration professional with leadership experience.
• Ability to coordinate complex Radiation Oncology appointments in a fast-paced hospital setting.
• Strong customer service focus and commitment to patient-centred service.

Responsibilities

• Lead coordination and scheduling of new-to-service Radiation Oncology appointments.
• Supervise Administration Officers and oversee daily operations.
• Drive improvements to administrative processes and resource management.

Skills

Leadership

Planning & Organisation

Customer Service

Problem Solving

Technical knowledge

Tools

Microsoft Office

Hospital information systems

Job description

This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.Your new role:An exciting opportunity exists for an experienced administration professional to lead the coordination and scheduling of new-to-service Radiation Oncology appointments. You will supervise and support a team of Administration Officers, oversee daily operations, manage workloads and resources, and drive improvements to administrative processes. Working closely with multidisciplinary teams, you will play a key role in delivering an efficient, responsive and patient-centred service while ensuring compliance with Queensland Health policies and procedures.About you:You are an organised and proactive administration professional with demonstrated leadership skills, a strong customer service focus and the ability to coordinate competing priorities in a fast-paced healthcare environment.Leadership & Team Development: Proven ability to supervise, support and develop staff, manage workloads and foster a positive, collaborative team environment.Organisation & Planning: Highly developed organisational skills, with the ability to coordinate complex appointments, prioritise competing demands and meet strict timeframes.Communication & Customer Service: Excellent interpersonal and communication skills, with a commitment to delivering responsive, professional and patient-focused service.Problem Solving & Improvement: Demonstrated initiative in resolving operational issues, analysing processes and implementing improvements to enhance service efficiency.Technical & Systems Knowledge: Proficient in hospital information systems and Microsoft Office, with the ability to quickly acquire medical terminology knowledge. Knowledge of Medicare Benefits Schedule (MBS) is highly desirable.Check out our quick tips and application essentials!What we can offer you:We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your roleYou'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.About the Division of Cancer ServicesPrincess Alexandra Hospital's Division of Cancer Services is a leading multidisciplinary cancer service providing comprehensive adult oncology care across medical, surgical, haematological and radiation oncology. With a strong focus on research, innovation and clinical excellence, the Division delivers highly specialised care, including stem cell transplantation, immunotherapy and clinical trials. As a State Referral Centre for several rare and complex cancers, PAH is recognised for its expertise, collaborative approach and commitment to advancing cancer treatment and patient outcomes.INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCEOur values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.We are better together.This work is licensed under a Creative Commons Attribution 3.0 Australia License.