Gamma Knife Coordinator

Queensland Government; Brisbane; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Generous leave entitlements

Salary packaging

Professional development allowances

Study and research assistance

Employee wellness programs

Corporate discounts

Job summary

Queensland Government's Princess Alexandra Hospital in Brisbane is seeking a Gamma Knife Coordinator to manage patient appointments and support delivery of specialist cancer services.

You will improve scheduling, liaise with medical staff and patients, and ensure accurate clinical documentation for multidisciplinary discussions. This frontline role requires proactive organisation and strong customer service.

Qualifications

• Proactive, highly organised professional with strong customer service focus.
• Ability to identify process improvements and meet deadlines.
• Clear written and verbal communication for coordinating appointments.
• Experience coordinating teams and clinicians across settings.

Responsibilities

• Coordinate Gamma Knife appointments with referrals and MDT meetings.
• Maintain accurate patient information across hospital systems.
• Prepare reports and implement approved scheduling improvements.
• Communicate with patients and staff to deliver responsive service.
• Support telehealth services and patient location requirements.

Skills

Customer service

Organisational skills

Communication

Problem solving

Coordination and scheduling

Multidisciplinary collaboration

Job description

About your roleAs the Gamma Knife Coordinator, you will play a vital frontline support role in coordinating patient appointments and supporting the delivery of specialist cancer services.In this role, you will:Identify opportunities to improve scheduling and administrative processes, prepare reports and implement approved changes to enhance service quality.Communicate with patients, members of the public and medical, nursing and professional staff to deliver responsive, high-quality customer service.Maintain accurate patient information across hospital systems and ensure relevant clinical documentation is available for multidisciplinary discussions.Coordinate and manage Gamma Knife appointments, working with referral sources, multidisciplinary team meetings, telehealth services and patient location requirements.This position is a frontline support role and is outside the scope of the Responsible Corporate Workforce Management requirements.About youYou are a proactive and highly organised professional who can balance competing priorities while maintaining a strong focus on customer service and accuracy.To be successful in this role, you will:Apply sound problem-solving skills to resolve day-to-day issues, identify process improvements and support efficient service delivery.Plan and prioritise workloads effectively, coordinating resources and staff responsibilities to meet operational requirements and deadlines.Communicate clearly and sensitively, both verbally and in writing when coordinating appointments.Demonstrate a strong commitment to customer service and respond effectively to the needs of patients, colleagues and other stakeholders.Check out our quick tips and application essentials!What we can offer you:We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your roleYou'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.Princess Alexandra Hospital:The Princess Alexandra Hospital (PAH) is a tertiary health care centre providing care in most major adult specialties. We provide world class health care to Brisbane City's southern suburbs across emergency, medical, mental health and surgical services, including liver and kidney transplant.We are nationally recognised for our expertise in trauma management and organ transplants and are one of Australia's leading academic and research health centres. The PAH as a major medical research precinct hosts Australia's most advanced medical research facility, the Translational Research Institute (TRI) as well as a new Clinical Research Facility for the discoveries made at TRI to be trialed in a safe clinical environment.We're expanding our hospital to make sure everyone gets the care they need. We're adding more beds, modernising our buildings, and improving our spaces to treat kidney and cancer patients with all new services and facilities planned to open by 2027.INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCEOur values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.We are better together.This work is licensed under a Creative Commons Attribution 3.0 Australia License.