Administration Support Officer

Metro South Health; City of Brisbane; On-site; AUD 60,000 - 80,000; Full time

Job summary

Princess Alexandra Hospital in Brisbane is seeking an organised administrative professional to provide confidential support to the Haematology leadership team within the Division of Cancer Services. You will ensure smooth daily operations, manage complex diaries, handle confidential correspondence, and assist with HR and onboarding tasks in a busy healthcare environment.

The role emphasizes discretion, accuracy, and strong communication as you interact with patients, staff, and other

Qualifications

• Demonstrated administrative and secretarial skills, including diary management, meeting coordination, document preparation and data management.

Responsibilities

• Provide comprehensive administrative and secretarial support, including correspondence, document preparation, data entry, filing and database maintenance.
• Manage diaries, emails, appointments, meetings and travel arrangements for senior staff.
• Coordinate meetings, prepare agendas, arrange facilities and confidentially record minutes.
• Act as a key point of contact for communications, responding to enquiries and supporting patients, staff and stakeholders.
• Assist with clinical correspondence, medical report transcription, patient information retrieval, staff rosters, onboarding and HR administration.

Skills

Diary management

Meeting coordination

Document preparation

Data management

Confidentiality

Tools

Microsoft Office Suite

Calendar management

Job description

Make a Difference Behind the Scenes in Haematology in Princess Alexandra Hospital

Provide confidential administrative and secretarial support to senior leaders in Haematology, helping deliver efficient, high-quality healthcare through your organisation, communication and attention to detail.

About This Role

Your new role:

Join the Haematology team within the Division of Cancer Services at Queensland Health, where your administrative expertise will help support senior leaders and contribute to effective healthcare service delivery. In this role, you will provide confidential administrative and secretarial support to the Director and Deputy Director of Haematology, ensuring the smooth coordination of daily operations in a busy healthcare environment.

Your Key Responsibilities Will Include

• Providing comprehensive administrative and secretarial support, including correspondence, document preparation, data entry, filing and database maintenance.
• Managing diaries, emails, appointments, meetings and travel arrangements for senior staff.
• Coordinating meetings, preparing agendas, arranging facilities and confidentially recording minutes.
• Acting as a key point of contact for incoming and outgoing communications, responding to enquiries and supporting patients, staff and other stakeholders.
• Assisting with clinical correspondence, medical report transcription, patient information retrieval, staff rosters, onboarding and departmental HR administration.

About You

You are a highly organised and proactive administrative professional who takes pride in delivering accurate, confidential and customer-focused support. With strong communication skills, sound judgement and the ability to manage competing priorities, you will build positive working relationships and contribute to a collaborative team environment. You understand the importance of discretion, professionalism and respectful service when working in a healthcare setting.

What You Will Bring

• Demonstrated administrative and secretarial skills, including diary management, meeting coordination, document preparation and data management.
• Strong organisational and planning abilities, with the capacity to prioritise competing tasks and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to handle enquiries sensitively and maintain professional relationships.
• Strong attention to detail, a commitment to accuracy and confidentiality, and the ability to exercise initiative when resolving problems.
• A willingness to learn medical terminology and navigate patient records to support clinical correspondence and administrative processes.

What We Can Offer You

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid‑back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long‑term career, with countless opportunities to learn and grow, no matter your role.
• You’ll have all the benefits of working for Queensland's world‑class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About Us

The Princess Alexandra Hospital (PAH) Oncology Services is a highly developed, multidisciplinary cancer service in one of Australia's largest teaching hospitals. The hospital provides a comprehensive adult cancer service encompassing haematological, surgical, and medical and radiation oncology specialities, including immunotherapy, cell therapy, and cancer vaccines and autologous stem cell transplantation.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.